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Jackson Acura
Roswell, GA
7,390 Reviews
Located at 10900 Alpharetta Hwy in Roswell, Jackson Acura is North Atlanta's destination for new and pre-owned Acura sales. We also offer financing, maintenance, repairs, and Acura certified accessories for your vehicle.
An extraordinary vehicle calls for an extraordinary dealership. That's what Jackson Acura believes, and that's exactly what we provide.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 7,390 reviews
January 17, 2024
I have had a great experience each time that I have dealt with Nick and Jackson Acura. with Nick and Jackson Acura. More
by geoconnolly
Verified CustomerEmployees Worked With
January 17, 2024
Customer service is no where close to what it used to be. Sat in my car waiting for someone to come out and greet me when I pulled in. Gave up after several mins and had to stop the chatting between 2 servi Sat in my car waiting for someone to come out and greet me when I pulled in. Gave up after several mins and had to stop the chatting between 2 service managers and inform them that I had an appt. This is my 3rd Acura. Been using this dealer for service for 15 years. Service manager barely made eye contact and just tapped info into computer. When checking out I questioned the price asking if I was being given the rate of the oil change service special in the app and service manager told me he had no idea what the app showed. For goodness sake! Look it up! I mentioned my key fob didn’t work in driver door but back door same side worked fine. Cameron kept telling me it’s bc my purse was on other shoulder. Kept insisting even as I explained multiple times same side back door worked fine. Then just said no one was there to check and never asked me if he could schedule a follow up to check this out. Overall terrible customer experience dealing with the manager. More
by mc0482
Employees Worked With
Cameron Hilden
January 17, 2024
Yvonne was an absolute gem. She knows her way around vehicles--she's a keeper She knows her way around vehicles--she's a keeper More
by labeldawg3275
Employees Worked With
January 17, 2024
CM was very helpful. He met all of my requests and he took his time to make sure I received exactly what I wanted. My car buying experience went smooth just like I wished He met all of my requests and he took his time to make sure I received exactly what I wanted. My car buying experience went smooth just like I wished for. More
by Sistersinga
January 17, 2024
Yvonne is amazing! !!!! She keeps you informed during your vehicle service. I use the dealership to service my car because of the excellent service she provides. !!!! She keeps you informed during your vehicle service. I use the dealership to service my car because of the excellent service she provides. More
by gailrtipton
Employees Worked With
January 17, 2024
Always pleasant, informative and pretty accurate about wait time, and I find the costs are reasonable too. wait time, and I find the costs are reasonable too. More
by timothyoliver103
Employees Worked With
January 17, 2024
It was great experience and service is excellent and they are fast. I like, free car wash too. Thank you. are fast. I like, free car wash too. Thank you. More
by pgskiannan
Employees Worked With
Other Employees :
Cameron Hilden
January 17, 2024
Clean, commutation, relaxing, helpful, spacious, Accepting, Generous, Accomplished, passionate, kind, respectful, impressive, excellent, positive, delightful Accepting, Generous, Accomplished, passionate, kind, respectful, impressive, excellent, positive, delightful More
by Markamg63
January 17, 2024
Vyonne is wonderful person for taking care of customer. always helpful and supportive for vehicles always helpful and supportive for vehicles More
by ghancop
Employees Worked With
