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Jackson Acura

Roswell, GA

Overview
Employees
Reviews
Vehicles
4.8
7,315 Reviews
Located at 10900 Alpharetta Hwy in Roswell, Jackson Acura is North Atlanta's destination for new and pre-owned Acura sales. We also offer financing, maintenance, repairs, and Acura certified accessories for your vehicle. An extraordinary vehicle calls for an extraordinary dealership. That's what Jackson Acura believes, and that's exactly what we provide.
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10900 Alpharetta Hwy

Roswell, GA

30076

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Showing 7,315 reviews

August 31, 2023

It is always a great experience getting my car services. Ms. Yvonne is awesome as always. More

by Tyesha_noel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 01, 2023 -

Jackson Acura responded

Thank you for choosing Jackson Acura-- your feedback and business mean a lot to us! We're glad Yvonne and our team have been able to consistently help, and we hope to see you again.

August 31, 2023

Excellent customer service. I was very impressed with the quality of the service. I would recommend. More

by Pasumarti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 01, 2023 -

Jackson Acura responded

Thank you for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

August 31, 2023

Overpriced for standard upkeep. $100 for new air filters?! “Recommended services” are completely overpriced for not being considered necessary. $160 to replace brake fluid. I asked More

by Green
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know his name
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Sep 05, 2023 -

Jackson Acura responded

Dear Green, Thank you for taking the time to share your comments and feelings about our dealership on DealerRater.com. Even though your comments did not shine a positive light on our dealership, it is helpful to us in finding out where some of our weaknesses lie, whether in our personnel or our processes. We apologize for your experience and we appreciate your feedback. We hope for a future opportunity to make this right for you. You may contact me anytime to voice your concerns. Sincerely, Rodney Jones Service Manager 678-259-9391

August 31, 2023

We felt valued and well treated. Great job from Michael. Everything on time and with a smile. More

by RafaelMorton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Wiest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex , from parts
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Aug 31, 2023 -

Jackson Acura responded

Thank you for taking the time to share your feedback with us! We're glad Michael and our team were able to demonstrate our commitment to providing exceptional service. We appreciate your business and hope you'll keep in touch for your future car needs.

August 30, 2023

Wonderful customer service and professional. Chege is top class and would buy from him again! More

by Jennypope
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chege Maina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 31, 2023 -

Jackson Acura responded

Thank you very much for taking the time to let us know how happy you are with your experience at Jackson Acura! Feedback from you is one way we know we are achieving our goals. It’s wonderful to hear Chege and our team were so helpful during your visit— We appreciate your business and hope to assist you with your future sales and service needs.

August 30, 2023

5 star rating and highly recommendable Chege Maina was friendly, courteous, polite, he went above and beyond to make to my experience at the dealership amazing! keep up the good work. More

by Winnie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chege Maina
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 30, 2023 -

Jackson Acura responded

Thank you for your business and this review— It’s great to hear our team delivered a 5 star experience! We look forward to sharing your compliments with Chege. Please don’t hesitate to let us know when we can be off further service. Hope to see you again at Jackson Acura!

August 29, 2023

Helped me understand what was needed and necessary at the time for my car and what would be acquired down the line. More

by AERNEST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 30, 2023 -

Jackson Acura responded

Thank you for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

August 28, 2023

Have been going to Jackson Acura for all repairs and maintenance since I purchased my pre-owned 2009 Acura MDX here. Nick Covino, my service consultant, is outstanding! I have complete trust in his rec More

by jfbbb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 30, 2023 -

Jackson Acura responded

Thank you very much for your wonderful review— We feel so grateful you’ve chosen to make Jackson Acura your dealership, and we’re happy to hear Nick continues to demonstrate our commitment to excellent service! Looking forward to your next visit.

August 28, 2023

This was my 4th or 5th purchase from Jackson. Always a great experience. Everyone is always extremely friendly and accommodating. Never any hassle. Sergei Popapoff is extremely professional, More

by MCMARKETS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergei Potapoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 29, 2023 -

Jackson Acura responded

Thank you so much for taking the time to leave this review and for your continued patronage! We’re happy to hear Sergei, Nick, and the rest of the team have continued to take care of you. Please let us know whenever you need assistance in the future— Thank you for choosing Jackson Acura!

August 26, 2023

Excellent service at this dealership! I bought my car at Jackson and have also always maintained it there. Excellent dealer! More

by jandksewell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 29, 2023 -

Jackson Acura responded

Thank you so much for your review and your continued patronage! Excellent service is our utmost priority at Jackson Acura — We look forward to seeing you in the future, thank you for entrusting us with all your car needs!

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