Back

Jackson Acura

Roswell, GA

4.8
7,315 Reviews
Located at 10900 Alpharetta Hwy in Roswell, Jackson Acura is North Atlanta's destination for new and pre-owned Acura sales. We also offer financing, maintenance, repairs, and Acura certified accessories for your vehicle. An extraordinary vehicle calls for an extraordinary dealership. That's what Jackson Acura believes, and that's exactly what we provide.
Contact Dealership

10900 Alpharetta Hwy

Roswell, GA

30076

Directions

By Type

Showing 7,315 reviews

August 04, 2023

Yvonne Russel is amazing to work with. The service guys are very efficient and I have never had an issue with car after service. Highly recommend anyone with an Acura dealership for servic More

by laciepiela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Jackson Acura responded

Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Yvonne and our team were able to help, and we look forward to seeing you again!

August 04, 2023

Tried to use one of their service specials from their website/app. Was told that it was not valid for my vehicle, but the price would be about $10 more. However, at checkout, it was more than $30 higher. More

by vinnie11x
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cameron Hilden
Sep 05, 2023 -

Jackson Acura responded

Dear vinnie11x, Thank you for taking the time to share your comments and feelings about our dealership on DealerRater.com. Even though your comments did not shine a positive light on our dealership, it is helpful to us in finding out where some of our weaknesses lie, whether in our personnel or our processes. We apologize for your experience and we appreciate your feedback. We hope for a future opportunity to make this right for you. You may contact me anytime to voice your concerns. Sincerely, Rodney Jones Service Manager 678-259-9391

August 03, 2023

Great experience for my wheel alignment appt. Mechanic also fixed a loose piece of my passenger seat for no charge! You have gained a new customer for your timely service and non-pushy & honest s More

by Jenh1628
Recommend Dealer
Yes
Employees Worked With
Sabri Mohamed
Aug 15, 2023 -

Jackson Acura responded

Thank you for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

August 03, 2023

Team did a great job with my oil change, recall issue, and timely system updates. Loved my car getting washed too! More

by ALESSANDRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Hilden
Aug 03, 2023 -

Jackson Acura responded

It's great to hear that our team delivered a 5 Star experience! Thank you for choosing Jackson Acura! We look forward to seeing you back again in the future.

August 02, 2023

An overall excellent experience for the 4th time in a row leasing a car with Jackson Acura. More

by TFECHALOS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reggie Hammond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Jackson Acura responded

Thank you! We appreciate your ongoing business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jackson Acura.

August 02, 2023

Always a good experience. I’ve just gotten my 6th Acura and from the same excellent salesman, Michael Wiest. They treat you right. That’s why I keep going back! More

by The Media Trainer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Wiest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Jackson Acura responded

Thank you so much for this excellent review! We feel so grateful that you continue to come to our dealership. It's wonderful to hear Michael and our team were helpful during your visits. If you have any questions, please don't hesitate to reach out to us again.

August 02, 2023

Yvonne is fantastic. She is a true warrior who fights for me with warranty companies. She should get a big raise. More

by reidlaurens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Jackson Acura responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with Yvonne and the team, and we look forward to working with you again.

August 01, 2023

I used to get emails with a coupon for a discount on my oil change, but don’t get them anymore. More

by Beachgirl7301
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Jackson Acura responded

Sorry to hear that, we do post service specials on our website monthly.

August 01, 2023

I took my 2014 Acura RL in for service, Reggie Hammond helped us pass time way while my car was being serviced and ended up selling me a 2021 MDX. He was not pushy, very friendly. My Husband and my self More

by Cindy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Covino
4.0
This rating includes all reviews, with more weight given to recent reviews.
Reggie Hammond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Jackson Acura responded

Cindy, Thank you so much for this excellent review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Reggie and our team were helpful during your visit and hope that you'll love your 2021 MDX. If you have any questions, please don't hesitate to reach out to us again.

July 30, 2023

Done business with them for years, both new cars and service. Excellent. Paul works very hard to find just what you want and make the process very easy. More

by tomcwells3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Silverman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Jackson Acura responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that Paul and our team were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying and service experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs.

...
143
...