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Jackson Acura

Roswell, GA

4.8
6,893 Reviews
Located at 10900 Alpharetta Hwy in Roswell, Jackson Acura is North Atlanta's destination for new and pre-owned Acura sales. We also offer financing, maintenance, repairs, and Acura certified accessories for your vehicle. An extraordinary vehicle calls for an extraordinary dealership. That's what Jackson Acura believes, and that's exactly what we provide.
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10900 Alpharetta Hwy

Roswell, GA

30076

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Showing 6,893 reviews

June 10, 2021

NIck, Was great. He told me how long it will take for NIck, Was great. He told me how long it will take for my service and kept me up dated o the status of my car. He had my car washed and ready when More

by merryswan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2021 -

Jackson Acura responded

It's great to hear that our service team delivered such a positive experience! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jackson Acura!

June 09, 2021

Got me in the day I called. Kept my visit to under 2 hours. Provided an environment that I could work in and kept me hydrated with water. More

by andyw88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Macias
Jun 10, 2021 -

Jackson Acura responded

We appreciate you taking the time to share your feedback. We're looking forward to your next visit with us at Jackson Acura!

June 09, 2021

The dealership (and Micahel) did a great job with getting things in place and ensuring a smooth transaction. Things were communicated properly and I highly recommend their services! More

by rtyree44
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Wiest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2021 -

Jackson Acura responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Jackson Acura. Please don't hesitate to reach out if you need anything else.

June 08, 2021

Dealership is always clean, is centrally located (next to popular areas) and accommodating (mostly). I enjoy the experience of taking my vehicle in for service. More

by lisa.mckinnon88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Russell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Flauter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure of his name but he sits to the right of Yvonne (facing service dept area). He is NOT CS focused at all “did not have time to show me xxx.” Shame on him????, Gabrielle Orbe
Jun 10, 2021 -

Jackson Acura responded

We are happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 08, 2021

Kendall is always informative, knowledgeable, forthcoming and friendly. Yvonne was also very friendly when scheduling my appointment. I loved being able to work in the enclosed personal work stations More

by Monica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendall Parks
Jun 08, 2021 -

Jackson Acura responded

Thank you for the kind words about our service department! We look forward to sharing your compliments with Kendall and don't hesitate to let us know if we can be of further assistance.

June 08, 2021

Don’t know much about dealership. Only dealt with service department. Think they are really good and have friendly service people. Will return for service. More

by mjcarlay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendall Parks
Jun 08, 2021 -

Jackson Acura responded

We appreciate you taking the time to share your feedback. We're looking forward to your next visit with us at Jackson Acura!

June 08, 2021

Mr. Kendall Parker was very friendly and informative. I will definitely visit Jackson Acura in the future. Thank you for great service and Lyft ride to the mall. More

by SBOAGS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kendall Parks
Jun 10, 2021 -

Jackson Acura responded

Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Kendall was able to help, and we hope to see you again!

June 08, 2021

Everyone was very friendly and professional. The work was completed in a very timely manner. I will definitely continue to bring my car into Jackson Acura. More

by wlwthomas5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendall Parks
Jun 10, 2021 -

Jackson Acura responded

It's great to hear that our service team delivered such a positive experience! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jackson Acura!

June 08, 2021

Communication was great with the service time of my vehicle. Also a loaner car was provided due to the extra time needed to service it. More

by cassandratdodson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Macias
Jun 10, 2021 -

Jackson Acura responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future.

June 08, 2021

Ive never had a bad experience here but this past one was the best. I came very frazzled about my car and Nicole took my car in and got it set up for maintenance and eased my mind. So thankful for her help t More

by ashlevs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Macias
Jun 10, 2021 -

Jackson Acura responded

It's great to hear that our service team delivered such a positive experience! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jackson Acura!

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