
Jackson Acura
Roswell, GA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Excellent experience with Sergei & Joey. They were extremely helpful in every aspect of the process. Sergei was a great salesperson & was super personable & professional. Just a superb team at Jackson extremely helpful in every aspect of the process. Sergei was a great salesperson & was super personable & professional. Just a superb team at Jackson Acura. More
Everyone was friendly and attentive to me and what service I needed for my vehicle. The device representative checked on me frequently, especially since I was there for nearly 3 hours. service I needed for my vehicle. The device representative checked on me frequently, especially since I was there for nearly 3 hours. More
My visit to Jackson Acura was great. Yvonne Russell was my contact person and made sure all details were taken care of in getting me in/out ASAP. my contact person and made sure all details were taken care of in getting me in/out ASAP. More
Always have a good experience with the service. Yvonne did a great job. Will continue to bring my car back when service is required. Highly recommended. did a great job. Will continue to bring my car back when service is required. Highly recommended. More
I had a coupon that included a free wash and vacuum. No vacuum was done with no resolution. I did specify the coupon 3 times and the car was not vacuumed. vacuum was done with no resolution. I did specify the coupon 3 times and the car was not vacuumed. More
Yvonne is an outstanding service representative! She always goes out of her way to make sure I am taken care of and I understand everything always goes out of her way to make sure I am taken care of and I understand everything More
I made an appointment for an oil change. I am always unsure when I go here who to speak to. There doesn’t seem to be one person responsible for my car. Two hours later without one single person touchi unsure when I go here who to speak to. There doesn’t seem to be one person responsible for my car. Two hours later without one single person touching base with me about the delay my car was ready. Communication is key and this service center does a poor job of that. I can’t rate anyone because I have no clue who was responsible in that department. More
Asvv by usual my service was excellent. I had a fill in for my usual service manager and he was wonderful as well. Good job for my usual service manager and he was wonderful as well. Good job More
Nicole was a pleasure to work with. She kept me up-to-date and my vehicle was service very quickly! she reviewed everything that happened in the service and my future needs. it was an excellent exp up-to-date and my vehicle was service very quickly! she reviewed everything that happened in the service and my future needs. it was an excellent experience. More
Kendall was outstanding. He cared about us and kept us informed. And, unlike many places, he actually smiled. Felt like old time service and that was refreshing to us old folks. informed. And, unlike many places, he actually smiled. Felt like old time service and that was refreshing to us old folks. More