Jackson Acura

Always a good experience with Jackson Acura. Nicole Macias kept me informed as the service took place. Its nice to get the car back clean ! Macias kept me informed as the service took place. Its nice to get the car back clean ! More

Great customer service. Knowledge, Open and honest in Great customer service. Knowledge, Open and honest in helping us purchase the right Acura. Worked with us in ordering the car we wanted. Great Great customer service. Knowledge, Open and honest in helping us purchase the right Acura. Worked with us in ordering the car we wanted. Great job More

Reggie Hammond and team were amazing to deal with. You could tell they knew their stuff and they were very responsive to any questions I had along the way. could tell they knew their stuff and they were very responsive to any questions I had along the way. More

My first interaction with JacksonAcura was with Reggie My first interaction with Jackson Acura was with Reggie Hammond my Sales person. Reggie is an outstanding professional. He fully addresses every que My first interaction with Jackson Acura was with Reggie Hammond my Sales person. Reggie is an outstanding professional. He fully addresses every question with clarity and transparency and helps you with the purchase decision. I have dealt with Acura dealers in 2 other states over more than 20 years and Reggie is the best. The rest of the team at Jackson Acura was also great at completing the transaction. More

Rob at the dealership did not precious we came in there we knew what we want it we looked at it we told him that’s the car we won’t within less than an hour hour and a half we were done driving out I did e we knew what we want it we looked at it we told him that’s the car we won’t within less than an hour hour and a half we were done driving out I did excellent job thank you More

Great service as always - the service team kept me updated throughout the entire process. Any additional items that needed to be addressed were discussed & reviewed prior to work starting. updated throughout the entire process. Any additional items that needed to be addressed were discussed & reviewed prior to work starting. More

My service advisor was excellent. I got in and out in a timely manner. Will continue to get my MDX serviced at Jackson Acura even though there are closer dealers to me timely manner. Will continue to get my MDX serviced at Jackson Acura even though there are closer dealers to me More

I loved making the appt on line. The service appt was completed quickly. The car was washed & vacuumed The service dept clearly communicated what was resolved. completed quickly. The car was washed & vacuumed The service dept clearly communicated what was resolved. More

I took my car in for an oil change 1/2/2021. When the dealership handed the can back to me, I noticed a funny smell in my car. After driving it for a few days, my car started to emit some pining noises. dealership handed the can back to me, I noticed a funny smell in my car. After driving it for a few days, my car started to emit some pining noises. This was getting worse to a point it started making tapping noises when I started the car up in the morning. I immediately took to the dealership. The service advisor told me it would be $500 to take a look at it and kept mentioning something about “Short Block”. I didn’t really understand why my car needed a short block as I checked my oil at least twice a week and never ran low on oil. I went ahead and got an oil change done and requested an oil sample taken from my engine. I sent the oil to the lab for an analysis and it came back it showed that the Physical/Chemical number is “Abnormal”. I asked the lab what that meant, they said that the oil had some contaminant. I have an email from Acura Corporate awaiting a response on how the dealership responded. More

Great experience from the minute we walked in. Eager to help with exactly what we were looking for and within our budget range. Expectations were met! help with exactly what we were looking for and within our budget range. Expectations were met! More