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Jackson Acura

Roswell, GA

4.8
6,873 Reviews
Located at 10900 Alpharetta Hwy in Roswell, Jackson Acura is North Atlanta's destination for new and pre-owned Acura sales. We also offer financing, maintenance, repairs, and Acura certified accessories for your vehicle. An extraordinary vehicle calls for an extraordinary dealership. That's what Jackson Acura believes, and that's exactly what we provide.
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10900 Alpharetta Hwy

Roswell, GA

30076

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Showing 6,873 reviews

January 19, 2021

Thankful for the consistent quality of customer care offered at Jackson Acura. Cameron was efficient and extremely courteous in working with me. The time required to complete the service was a pleasant More

by Jill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Hilden
Jan 22, 2021 -

Jackson Acura responded

Thank you, Jill, for taking the time to leave this 5-star review for Cameron!

January 19, 2021

Jackson Acura always does a good job on my vehicles. Yvonne in service is a rockstar and I always feel treated fairly and personably. Thanks y’all! More

by s_haygood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2021 -

Jackson Acura responded

Thank you for leaving this positive review for Yvonne!

January 19, 2021

Jackson Acura is my favorite dealer and the best place to get my car serviced. Nick in their service department is phenomenal. I love working with everyone in the dealership. More

by Rob C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2021 -

Jackson Acura responded

Rob, we appreciate you taking the time to share your feedback. We're looking forward to your next visit with us at Jackson Acura!

January 18, 2021

Yvonne was able to take care of scheduling and the work done in the best possible way. Repeated calls and emails to general service line at Jackson Acura was of no help for weeks to get this simple thing t More

by Sairus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2021 -

Jackson Acura responded

Thank you for taking the time to share your feedback with us! We will share your comments with Yvonne and we look forward to working with you again.

January 18, 2021

Excellent service provided. Transparency around services needed, pricing and timing to complete the service. It was extremely easy to make an appoint lent through the app. More

by akmilton00
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2021 -

Jackson Acura responded

Hello, thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Nick was able to help, and we hope to see you again!

January 16, 2021

Nick Covina was very thorough and customer focused. Service or wash department adjusted the seat and steering wheel. No need for that. Otherwise good visit. More

by resej3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2021 -

Jackson Acura responded

Thank you for leaving this honest, positive review for our service department!

January 16, 2021

I have been taking my car for service for the past 13 years . Everyone has always been friendly and has kept me informed of findings while the car is undergoing service. Nick has always demonstrated g More

by Redcat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2021 -

Jackson Acura responded

Thank you for taking the time to leave this 5-star review for Nick!

January 16, 2021

I was in the dealership for more than 4 hours on the 31st and Cameron was absolutely amazing to work with. The dealership looks dated compared to others but Cameron and Joey were extremely patient and gr More

by sameer.mash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cunningham
3.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Hilden
Jan 22, 2021 -

Jackson Acura responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jackson Acura.

January 16, 2021

Jackson Acura took care of a recall issue on my car. They did a great job! Kendall kept me informed along the way, which I appreciated. More

by goldie18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendall Parks
Jan 22, 2021 -

Jackson Acura responded

We appreciate you taking the time to share your feedback. We're looking forward to your next visit with us at Jackson Acura!

January 15, 2021

I had a great experience buying a new car! Sergei was very helpful, knowledgeable, friendly and efficient. I would highly recommend Jackson Acura if someone wanted to purchase an Acura. More

by kimberlyeoliver
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergei Potapoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2021 -

Jackson Acura responded

Thank you, Kimberly, for leaving this positive review. We hope you love your new Acura!

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