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Jackson Acura

Roswell, GA

4.8
6,978 Reviews
Located at 10900 Alpharetta Hwy in Roswell, Jackson Acura is North Atlanta's destination for new and pre-owned Acura sales. We also offer financing, maintenance, repairs, and Acura certified accessories for your vehicle. An extraordinary vehicle calls for an extraordinary dealership. That's what Jackson Acura believes, and that's exactly what we provide.
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10900 Alpharetta Hwy

Roswell, GA

30076

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Showing 6,978 reviews

December 11, 2019

Professional service Yvonne, my service manager, greeted me promptly and explained what would be done and the cost. Happily, the bill was less than expected! I love that t More

by dmwp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2019 -

Jackson Acura responded

Thank you for leaving this 5-star review for Yvonne!

December 10, 2019

Excellent service by Yvonne Russell Yvonne was very friendly, very knowledgeable and provided excellent service. I’d like to use her every time I come to Acura for any of my service vi More

by LMENTZER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2019 -

Jackson Acura responded

Thank you for leaving this 5-star review for Yvonne!

December 10, 2019

Lease The sales experience was fine. There is damage to rear bumper that was not inspected prior to delivery. Need to go back and get fixed. Also, the sales More

by DAVID.SCHWARTZENFELD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Silverman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly Oneill
Dec 10, 2019 -

Jackson Acura responded

David, thank you for leaving this positive review!

December 10, 2019

Great experience every time! Dealership is modern and overall service has been excellent. I really like their no appointment-needed policy for smaller/regular service checks - it More

by moshe.dickerman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittiany Byas
Dec 10, 2019 -

Jackson Acura responded

Thank you for taking the time to leave this 5-star review for our service department!

December 10, 2019

Sale and service Everyone was very helpful and friendly. They answered all my questions. The service center was modern and cheerful. Great experience. Pat was very tho More

by Gpaxinos2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Hilden, Pat Crossen
Dec 11, 2019 -

Jackson Acura responded

Thank you for leaving this 5-star review for Pat!

December 09, 2019

A16 Maintenance Came in for A16 service. All work completed on time with one issue, but the staff resolved the issue quickly. No issues with the work on the carp More

by elrising
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2019 -

Jackson Acura responded

Thank you for leaving this positive review!

December 09, 2019

Jackson Acura The customer service representative was very friendly and knowledgeable. The service department was very thorough in going over everything about the c More

by BSN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimbol Jardin
Dec 09, 2019 -

Jackson Acura responded

Thank you for leaving this 5-star review!

December 09, 2019

Brittiany resolved all my question with great satisfaction I had few questions about the previous service done. Brittiany looked into it and spoke to her manager quickly and resolved the issue to customer sat More

by snaikankatte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittiany Byas
Dec 10, 2019 -

Jackson Acura responded

Thank you for leaving this 5-star review for Brittiany!

December 09, 2019

Another good experience The dealership experience was good, but salesman Chege Maina is the specific reason I came back to buy my second car from Jackson, both with CM. More

by mtev
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chege Maina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly Oneill
Dec 10, 2019 -

Jackson Acura responded

Thank you for leaving CM this 5-star review!

December 09, 2019

Great Dealership!! Jackson Acura is a great dealership. Sergei is a excellent salesman. He is always available and has superb customer service. My visits here has always More

by kkornegay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergei Potapoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2019 -

Jackson Acura responded

Thank you for leaving this 5-star review for Sergei. We hope you love your new Acura!

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