Jackson Acura

Yvonne is Exceptional. This Acura Dealership has become my go to for all concerns relating to my TLX. Yvonne is 90% of the reason for this. Her customer service is truly unm This Acura Dealership has become my go to for all concerns relating to my TLX. Yvonne is 90% of the reason for this. Her customer service is truly unmatched. From the moment you walk in to the moment you are leaving she makes you feel like you are family. Recently I had my battery die and reached out to Yvonne. She had me taken care of as soon as I walked through the door. I am in the service industry, and people like Yvonne are few and far between. She is truly exceptional and I will continue to drive the 40 minutes to get here because I know I will be taken care of. Not to mention the lounge is truly a first class experience. More

Professional service Yvonne, my service manager, greeted me promptly and explained what would be done and the cost. Happily, the bill was less than expected! I love that t Yvonne, my service manager, greeted me promptly and explained what would be done and the cost. Happily, the bill was less than expected! I love that they washed my car afterwards! More

Sale and service Everyone was very helpful and friendly. They answered all my questions. The service center was modern and cheerful. Great experience. Pat was very tho Everyone was very helpful and friendly. They answered all my questions. The service center was modern and cheerful. Great experience. Pat was very thorough with his explanation. More

Excellent service by Yvonne Russell Yvonne was very friendly, very knowledgeable and provided excellent service. I’d like to use her every time I come to Acura for any of my service vi Yvonne was very friendly, very knowledgeable and provided excellent service. I’d like to use her every time I come to Acura for any of my service visits. More

Lease The sales experience was fine. There is damage to rear bumper that was not inspected prior to delivery. Need to go back and get fixed. Also, the sales The sales experience was fine. There is damage to rear bumper that was not inspected prior to delivery. Need to go back and get fixed. Also, the sales person did not secure the floor mats as promised so I need to come back to get them. More

Great experience every time! Dealership is modern and overall service has been excellent. I really like their no appointment-needed policy for smaller/regular service checks - it Dealership is modern and overall service has been excellent. I really like their no appointment-needed policy for smaller/regular service checks - it really makes a world of difference not having to figure out appointment times around this. More

Another good experience The dealership experience was good, but salesman Chege Maina is the specific reason I came back to buy my second car from Jackson, both with CM. The dealership experience was good, but salesman Chege Maina is the specific reason I came back to buy my second car from Jackson, both with CM. More

Great Dealership!! Jackson Acura is a great dealership. Sergei is a excellent salesman. He is always available and has superb customer service. My visits here has always Jackson Acura is a great dealership. Sergei is a excellent salesman. He is always available and has superb customer service. My visits here has always been great. More

Jackson Acura The customer service representative was very friendly and knowledgeable. The service department was very thorough in going over everything about the c The customer service representative was very friendly and knowledgeable. The service department was very thorough in going over everything about the car. Quick service and a good place to wait on your car. More

Brittiany resolved all my question with great satisfaction I had few questions about the previous service done. Brittiany looked into it and spoke to her manager quickly and resolved the issue to customer sat I had few questions about the previous service done. Brittiany looked into it and spoke to her manager quickly and resolved the issue to customer satisfaction. Thanks to Brittiany. More