Jackson Acura

Dead Battery I had to have my car towed to Jackson after it would not start up. Yvonne took great care of me and handled all my concerns I had to have my car towed to Jackson after it would not start up. Yvonne took great care of me and handled all my concerns More

Great service Service was great went for an oil change and broken car seat Yvonne was able to fix my car for free as it was still within the warranty Would re Service was great went for an oil change and broken car seat Yvonne was able to fix my car for free as it was still within the warranty Would recommend this dealership More

recall and brake fluid flush This dealership makes it easy to make an appointment via their app and the service advisor was very professional. She gave me a reasonable time estima This dealership makes it easy to make an appointment via their app and the service advisor was very professional. She gave me a reasonable time estimate and my car was ready before that. The service waiting area is very inviting with pleanty of seating and amenities. I recommend this dealer. More

Initial sales and first service When I initially bought my Acura, Reggie was my salesman. He was an absolute pleasure to work with. He made the entire process easy and hassle free. H When I initially bought my Acura, Reggie was my salesman. He was an absolute pleasure to work with. He made the entire process easy and hassle free. He was honestly the most delightful car salesman I’ve ever worked with. When I first had my service experience a couple weeks ago, Yvonne helped me. She was AMAZING and very communicative throughout my time there (and it was short! So great speedy service). All in all, I look forward to using Jackson Acura for all my future needs. More

Efficient and Friendly They let me know there was a recall item that needed to be addressed and provided transportation from and back to the center. They explained in detai They let me know there was a recall item that needed to be addressed and provided transportation from and back to the center. They explained in detail what the service would entail and the estimate for the service, which was accurate. More

Refused To Sell A Lemon to The Best Dad Ever - My Story So I stop by on a Friday and discovered a 2008 Honda civic with 75K miles. It just landed as a trade in. So fresh, there wasn't a for sale label on t So I stop by on a Friday and discovered a 2008 Honda civic with 75K miles. It just landed as a trade in. So fresh, there wasn't a for sale label on the window. I asked to take it for a ride, All appeared fine and I made an offer, they accept and complete the paperwork. By the time we get to finance paperwork, the banks are closed so I have to return the next day. Saturday morning, as a backup plan, I visit Delta Credit Union. I got pre-approved with awesome terms, 2.9 vs. 9.9, the best deal the dealership can get me, which were good considering the age of the car at 10 years old and Gwinnett Place Honda management told me a similar aged vehicle and price led to 13% financing for a guy with a 780 score. So I visit the dealership with financing secured ready to pickup the car. Dmitry, the general sales manager and Reggie Hammond, the rep, helped the entire process. Dmitry informs me he cannot sell the car because it has an oil leak and the air condition is bad. Disappointed but also happy they refused to sell me a lemon, I asked if there was something else to consider. It was, but it was $4,000 beyond my original purchase plan. Dmitry discounted "significantly," enough to make it work for my daughter first car, a 2009 Honda Accord V6 EX-L package. A big step up from our original civic plans. My daughter finally was surprised and said it was exactly what she wanted. She is sooooooo happy, and I'm the best dad ever of course. Thanks so much Dmitry, Reggie and the team at Jackson Acura. I will be back one day when it's time for the next purchase. Thank you! Larry S. Johns Creek 9/3/19 More

Wonderful job Friendly , good job , everybody so polite and try to help me if I need something , finally I find the good one Acura is the best forever Friendly , good job , everybody so polite and try to help me if I need something , finally I find the good one Acura is the best forever More

A1 Service Service people are very helpful and friendly. They are the time to review what needs to be done and also told me what it was going to cost. I was I. Service people are very helpful and friendly. They are the time to review what needs to be done and also told me what it was going to cost. I was I. And out within an hour and a half. Nice waiting area. More

Very prompt Had a routine service appointment. Didn’t take long at all, less than an hour. Very comfortable waiting area. Brittany Byas has been my advisor for Had a routine service appointment. Didn’t take long at all, less than an hour. Very comfortable waiting area. Brittany Byas has been my advisor for several years, I always know she’ll take care of me, very cheerful and professional. More

Pleasant, no games Best experience I’ve had at a dealer in a long time. Would recommend to anyone looking for a vehicle. Looking forward to the next purchase! Best experience I’ve had at a dealer in a long time. Would recommend to anyone looking for a vehicle. Looking forward to the next purchase! More