Jackson Acura

"Sight Unseen Purchase" Jackson Acura is receiving five stars from me because someone on their management team knows how to hire the right people to represent their company. Jackson Acura is receiving five stars from me because someone on their management team knows how to hire the right people to represent their company. I recently purchased a used vehicle from them sight unseen. I was a bit apprehensive as you can imagine but I will tell you that from the first conversation with Michael Wiest (my salesman) I could tell that he had done this many times before and he was able to answer all of the questions I had regarding the vehicle and why it would be of benefit for me to fly from Cleveland, Oh. to Roswell Ga. for this car that he had on his lot. Furthermore, once I got to Ga. he sent someone to pick me up and get me to the dealership and once there not only Michael but everyone else I met were extremely accommodating. Paul Boards (Finance Director), Reggie Hammond (Senior Sales Rep) and Daniella Medina (Finance) all were extremely helpful and professional and made me feel confident that I made the right choice. If you are looking to purchase a vehicle I highly recommend you contact the professionals at Jackson Acura! More

Great service. Very professional and helpful. Cameron and the team did a great job providing various car lease options and a detailed review of the car. It was a pleasant experience. Cameron and the team did a great job providing various car lease options and a detailed review of the car. It was a pleasant experience. More

OIl Change Tire rotation AS always Nick was accommodative and pleasant. He understood my time line and saw that the work was completed quickly. Car was washed and vacuumed and AS always Nick was accommodative and pleasant. He understood my time line and saw that the work was completed quickly. Car was washed and vacuumed and ready on time More

Excellent! Yvonne is awesome! She goes above and beyond to make your service experience is a good one. She remembered I had a young child and could not sit all Yvonne is awesome! She goes above and beyond to make your service experience is a good one. She remembered I had a young child and could not sit all day for service . She helped to get a loaner so I could take care of errands until my car service was completed. Made my life less stressful . More

Fantastic service! Yvonne was great again. Jackson does a great job of taking care of customers. I can’t think of a better place to get my MDX serviced. Yvonne was great again. Jackson does a great job of taking care of customers. I can’t think of a better place to get my MDX serviced. More

First impression This was the first time in for service. I made an appointment, no one was there to check me in, no one was there to check me out. I had to search fo This was the first time in for service. I made an appointment, no one was there to check me in, no one was there to check me out. I had to search for people to help me. More

Acura Service Always exceptional service at this location. From Check in to Check Out, there are never any problems. The location is clean and the staff are friend Always exceptional service at this location. From Check in to Check Out, there are never any problems. The location is clean and the staff are friendly. More

New car purchase Very helpful in the search for a vehicle by supplying the price and features included in each package. Most of it was done online and the test drive/ Very helpful in the search for a vehicle by supplying the price and features included in each package. Most of it was done online and the test drive/purchase took about an hour. More

Repair Service My vehicle had a leaking shock absorber which was discovered during a multipoint inspection. I was able to get my vehicle repaired in the time promise My vehicle had a leaking shock absorber which was discovered during a multipoint inspection. I was able to get my vehicle repaired in the time promised and took advantage of a great new service being offered for home delivery. More

Great maintenance & brakes service Great job, timely, and managed expectations well! Had summer service and brake replacement done! The vehicle is driving much more smoothly, and it is Great job, timely, and managed expectations well! Had summer service and brake replacement done! The vehicle is driving much more smoothly, and it is noticeably better! More