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Jackson Acura

Roswell, GA

4.8
6,364 Reviews
Located at 10900 Alpharetta Hwy in Roswell, Jackson Acura is North Atlanta's destination for new and pre-owned Acura sales. We also offer financing, maintenance, repairs, and Acura certified accessories for your vehicle. An extraordinary vehicle calls for an extraordinary dealership. That's what Jackson Acura believes, and that's exactly what we provide.
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10900 Alpharetta Hwy

Roswell, GA

30076

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Showing 6,364 reviews

April 03, 2024

It was a great experience I am happy with my service. Sabri did a great job at keeping me updated on what is needed on my Vehicle. He is very knowledgeable and easy to work with. More

by Vetri
Recommend Dealer
Yes
Employees Worked With
Sabri Jiffry
Apr 10, 2024 -

Jackson Acura responded

We're delighted to hear about your positive experience! Thank you for acknowledging Sabri's efforts in keeping you informed and providing excellent service. We strive to ensure that our customers feel confident and satisfied with every visit to Jackson Acura. Thank you for taking the time to share your feedback. If there's anything else we can assist you with, please don't hesitate to let us know. We look forward to the opportunity to serve you again in the future! Warm Regards, Jackson Acura Team

April 03, 2024

Service was completed quickly and exactly to the quote I received. Thank you for the excellent service More

by jandrews4
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yvonne Russell
Apr 10, 2024 -

Jackson Acura responded

Thank you for taking the time to share your feedback! We're delighted to learn that your service was both swift and in accordance with the initial quote provided. Providing transparent and reliable service is a cornerstone of our commitment to customer satisfaction. If there's anything else we can assist you with, please don't hesitate to let us know. Thank you for entrusting Jackson Acura with your vehicle - We look forward to welcoming you back in the future! Warm Regards, Jackson Acura Team

April 03, 2024

I worked with Reggie Hammond, he was fantastic. Not sure why you're asking me to rate Paul Silverman and Michael Cunningham? I did not work with Paul and I didn't have the opportunity to meet Mr. C More

by victors.mgoblue
Recommend Dealer
Yes
Employees Worked With
Michael Wiest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reggie Hammond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

Jackson Acura responded

We appreciate your feedback and apologize for any confusion regarding the rating request. Reggie Hammond is indeed fantastic, and we're thrilled to hear that you had a positive experience working with him. Your satisfaction is our priority, and we'll ensure that your feedback reaches the appropriate team members. If you have any further questions or need assistance with your new purchase, please don't hesitate to contact us. We hope for the opportunity to serve you in the future - Enjoy your new vehicle! Warm Regards, Jackson Acura Team

April 03, 2024

I have been using Nick Covino and Jackson Acura since 2012 and have always had good service. More

by cool.blue
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Covino
Apr 10, 2024 -

Jackson Acura responded

We're honored to have earned your trust and loyalty over the years! Building long-lasting relationships with our customers like you is what drives us to consistently deliver top-notch service. We're delighted to hear that Nick and our team have consistently met your expectations. Your satisfaction is our utmost priority, and we're committed to maintaining the highest standards of service excellence. If there's anything else we can assist you with, please don't hesitate to let us know. We deeply appreciate your continued support and look forward to serving you for many more years to come! Warm Regards, Jackson Acura Team

April 01, 2024

Excellent dealership. Disappointed that my car was not washed as well as in the past. In the past, the maintenance done was perfect, my vehicle was cleaned and I felt reli More

by kathleenmweaver
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Covino
Apr 11, 2024 -

Jackson Acura responded

Thank you for your kind words about our dealership and Nick. We're sorry to hear about your disappointment with the cleanliness of your vehicle during your recent visit. We strive to provide consistent and exceptional service, including thorough maintenance and a spotless finish. Ensuring that every detail is attended to and that our customers feel appreciated is paramount to us. Your feedback is truly valuable to us, and we will address this matter to ensure that we maintain the high standards our customers expect. Please don't hesitate to reach out if there's anything else we can do to enhance your experience. Warm Regards, Jackson Acura Team

April 01, 2024

This was by far the best car-buying experience I've ever had. My wife and I can't commend Reggie Hammond enough for his outstanding work and assistance throughout the process. He embodied professionalism an More

by IBEL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reggie Hammond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

Jackson Acura responded

We're truly delighted to learn that your car-buying journey with us was nothing short of exceptional! Reggie takes great pride in delivering top-notch service while ensuring a comfortable and personalized experience for each customer. Your recognition of his professionalism and expertise means the world to us. At Jackson Acura, we strive to exceed expectations and make every step of the process memorable and enjoyable. Reggie's dedication to providing outstanding service reflects our commitment to delivering the best possible experience to our valued customers like you. We truly appreciate your feedback and your recommendation! Should you or your wife have any further questions or require assistance, please feel free to reach out to us at any time. We look forward to welcoming you both back in the future - Enjoy your new vehicle! Warm Regards, Jackson Acura Team

March 31, 2024

Our salesperson, Michael Wiest, was fantastic during the buying process. He kept us updated on our interested vehicles, was up-front with pricing, and answered all of our questions. We decided to purchase t More

by Michael M.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Wiest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

Jackson Acura responded

Thank you for sharing your experience with us! We're thrilled to hear that Michael provided you with exceptional service throughout the buying process. We're thrilled that you're satisfied with your purchase decision and the additional care Michael took to wash, detail, and fill up your new vehicle before you left. At Jackson Acura, we strive to make every step of the buying process as smooth and enjoyable as possible. Your recommendation truly means a lot to us, and we hope to welcome you back in the future. Please don't hesitate to reach out if you need anything else or have any further questions. Enjoy your new vehicle! Warm Regards, Jackson Acura Team

March 31, 2024

Yvonne and the dealership are first rate and extremely attentive and knowledgeable. Yvonne and the team are amazing in every way. We are always happy in working with the dealership. More

by jtteeter
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yvonne Russell
Apr 10, 2024 -

Jackson Acura responded

Thank you for taking the time to share your experience with us. We're thrilled to hear that Yvonne and our dealership team have continued to provide you with first-rate service. Yvonne is indeed an invaluable member of our team! It's fantastic to know that you found our team to be attentive and knowledgeable, and we're delighted that you're always happy with the service you receive here. Providing exceptional customer service is our top priority, and we're grateful for the opportunity to assist you with all your automotive needs. We appreciate your loyalty, and we look forward to serving you again in the future! If there's anything else we can assist you with, please don't hesitate to reach out. Warm Regards, Jackson Acura Team

March 31, 2024

I was very pleased and the customers service provided by Yvonne Russell is always a '100' More

by JACKSON.TIMOTHY24
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yvonne Russell
Apr 10, 2024 -

Jackson Acura responded

Thank you for sharing your experience with us! We're thrilled to hear that Yvonne Russell continues to provide exceptional customer service during your visits. Ensuring our customers feel valued and well taken care of is always our top priority. If you need further assistance, please don't hesitate to reach out. We truly appreciate your positive feedback and look forward to serving you again in the future! Warm Regards, Jackson Acura Team

March 31, 2024

Very efficient, friendly and timely Very efficient, friendly and timely Very efficient, friendly and timely More

by jitendra_gupta
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yvonne Russell
Apr 10, 2024 -

Jackson Acura responded

Thank you for your review and for highlighting our efficiency, friendliness, and timeliness! We're pleased to know that your experience with us was positive in these aspects. At Jackson Acura, we strive to ensure that every customer feels valued and receives the highest standard of care. If there's anything else we can assist you with, please don't hesitate to let us know. We look forward to serving you again in the future! Warm Regards, Jackson Acura Team

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