Jackson Acura

Oil change Great place! Fast, courteous service! Great coffee! Brittany was informative and professional. She also made me feel like family and this was my fir Great place! Fast, courteous service! Great coffee! Brittany was informative and professional. She also made me feel like family and this was my first visit for service. Looking forward to my next visit already ! More

Best car buying experience Jackson Acura (Michael Wiest in particular) was awesome. Worked with my crazy schedule (I have 15 minutes for a test drive and then I have to run), a Jackson Acura (Michael Wiest in particular) was awesome. Worked with my crazy schedule (I have 15 minutes for a test drive and then I have to run), and I ended up with a great car the next day. Unfortunately there was a long wait for finance (took an extra 90 minutes for me to get in with Kelly), but once I was in she was fabulous. I wish there was a better way to avoid a long wait like that. Highly recommend More

Yvonne is a true professional Yvonne is always professional and personable all in one. She's smart and very knowledgeable about every aspect of my MDX. I look forward to s Yvonne is always professional and personable all in one. She's smart and very knowledgeable about every aspect of my MDX. I look forward to seeing her each visit. More

A1 oil change and tire rotation Jackson Acura always takes care of my service needs. Nick is always a great service representative who takes the time to ensure my car is running grea Jackson Acura always takes care of my service needs. Nick is always a great service representative who takes the time to ensure my car is running great until the next scheduled check-up. More

The service itself still takes too much time, in my opinion I also have an Infiniti and the service is more express than Jackson A. However, it shows that the Service Department is making strides for a better I also have an Infiniti and the service is more express than Jackson A. However, it shows that the Service Department is making strides for a better customer experience. The app helps too. Still some work to do there. Yvonne is excellent! Keep her happy and employed... More

Great professional experience Got regular maintenance done. And Brittiany contacted Service King Collision center to change incorrect front grill they had installed. She kept me in Got regular maintenance done. And Brittiany contacted Service King Collision center to change incorrect front grill they had installed. She kept me in the loop and got me a loaner in the meantime. She was extremely helpful during the process. They even had my car picked up from my home as I was not able to leave home to drop off the car. More

Great Service! The Service Department is great. They always do their best to keep my car in top performance. Brittiany was super in overseeing the service and work The Service Department is great. They always do their best to keep my car in top performance. Brittiany was super in overseeing the service and working with me. All the staff is very friendly and professional. More

Michael was the BEST We found the 16' Accord sport on CARGURUS.com and Michael took the time to help us through the purchasing process over the phone. We were unable to ma We found the 16' Accord sport on CARGURUS.com and Michael took the time to help us through the purchasing process over the phone. We were unable to make the drive that same day to purchase so he held the car for us until the next afternoon. The only negative was that it took longer than expected even though we had a check in hand. WE WILL BE PURCHASING FROM THIS DEALERSHIP AGAIN!! More

Routine Maintenance I’ve had routine maintenance performed here on my 2015 TLX since I purchased the vehicle in 2016. Brittany has been by far the best service coordinato I’ve had routine maintenance performed here on my 2015 TLX since I purchased the vehicle in 2016. Brittany has been by far the best service coordinator I’ve worked with. She’s honest and up front, and very easy to work with. More

Great customer service Brittany always goes above & beyond to make my experience a good one. Sergei dropped by and said hello; he always has a smile and kind word. Brittany always goes above & beyond to make my experience a good one. Sergei dropped by and said hello; he always has a smile and kind word. More