Jackson Acura

Jackson Acura always seems to find time for me! I had noticed screeching noise toward my left front wheel when breaking or turning left. I went on line at 10 pm to see if I could get an appointment I had noticed screeching noise toward my left front wheel when breaking or turning left. I went on line at 10 pm to see if I could get an appointment for the next morning. I chose 10 am as I have to head south on GA400 from Cumming. Traffic is always a 'bear' on a weekday morning. I had to wait for tech to check to see what the problem was: front break pads were less than minimum and caliper springs were week (the noise). More

Oil change and front end alignment were done in a time it ma No company is perfect. Services rendered in a timely manner. Lyft service was excellent. Enjoy a bottle of water and a package of cheese crackers w No company is perfect. Services rendered in a timely manner. Lyft service was excellent. Enjoy a bottle of water and a package of cheese crackers while waiting. More

Brittany was great! Brittany was fast and efficient. She was able to help me understand what steps I needed to do for my car next. That was very helpful Brittany was fast and efficient. She was able to help me understand what steps I needed to do for my car next. That was very helpful More

Trade-in my used vehicle and purchased new Acura RDX Experience was great with no gimmicks. Sergei was pleasant in completing the deal even though I could have negotiated more but being a loyal Acura Cus Experience was great with no gimmicks. Sergei was pleasant in completing the deal even though I could have negotiated more but being a loyal Acura Customer, I felt there is value in the long run. More

Excellent service Yvonne was amazing. She tended to our needs, provided us a loner car so we could continue with day. She was very considerate to our needs. The serv Yvonne was amazing. She tended to our needs, provided us a loner car so we could continue with day. She was very considerate to our needs. The service team also did an excellent job on the repairs. Thank you so much! More

Very good A1 maintenance service, but could be great I had a very good A1 maintenance service done within a few hours, but it could have been great on the finishing touch. Facility was good and have I had a very good A1 maintenance service done within a few hours, but it could have been great on the finishing touch. Facility was good and have good refreshments for the customers. The car generally would receive a complimentary car wash. When I picked up the car the car wash was not done yet. Once, it is done, I still saw leaves on the front floor mat and the rear exterior part of the car was still dirty. It looked like a quick wash and vacuum job were done and obviously not thoroughly cleaned. A good car wash should have been done. The other jobs were completed as expected. More

Wonderful experience! Our salesman, Michael, was more concerned about our happiness than with him making a sale. We did not feel pressured at all. In the end, we purchased Our salesman, Michael, was more concerned about our happiness than with him making a sale. We did not feel pressured at all. In the end, we purchased two cars that day. Couldn’t be happier! More

Great service. Jackson Acura and Nick Covino provided great service on my 2014 Acura MDX. The estimate was clear, the work was completed on schedule and the cost was Jackson Acura and Nick Covino provided great service on my 2014 Acura MDX. The estimate was clear, the work was completed on schedule and the cost was reasonable. More

Activating Bluetooth and required maintenance I was greeted promptly and was directed to next step with professional response and direction from Nick. Nick did assist in setting up bluetooth and I was greeted promptly and was directed to next step with professional response and direction from Nick. Nick did assist in setting up bluetooth and advising me of work necessary at the time plus repairs needed that I rescheduled. Professional and courteous and extremely knowledgeable. More

We don’t go anywhere else I’m on my second MDX from Jackson Acura and using Nick Covino for our service. We have been so happy with the service there that this is our tenth yea I’m on my second MDX from Jackson Acura and using Nick Covino for our service. We have been so happy with the service there that this is our tenth year with Jackson - most of that with Nick as my service advisor. He is always willing to help and to ensure that I understand everything that is going on with my car. More