
Jackson Acura
Roswell, GA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,947 reviews
Great Service! Brittany is such a pleasure to work with! I have been bringing my car to Jackson Acura since I purchased it a couple years ago. I used to just take Brittany is such a pleasure to work with! I have been bringing my car to Jackson Acura since I purchased it a couple years ago. I used to just take whomever was available at the times I needed service but now I make sure to make an appointment in advance with Brittany every time. She makes sure everything is taken care of and done right. She definitely goes well beyond expectations and provides an elite level of customer service that is always much appreciated! More
Great Experience Yvonne was a pleasure to work with. Very personable , knowledgeable and always available to answer questions. My service unexpectedly had to span two Yvonne was a pleasure to work with. Very personable , knowledgeable and always available to answer questions. My service unexpectedly had to span two days and she made sure I had a loaner so I remained mobile during the experience. More
Great service! The entire experience was easy and efficient, and Yvonne was so nice and helpful! The waiting room is clean and comfortable, and the service was com The entire experience was easy and efficient, and Yvonne was so nice and helpful! The waiting room is clean and comfortable, and the service was completed when they said it would be. More
Oil change and Ventilated seats check Took my car in for oil service and to have ventilated seats checked. Brittiany not only expedited my visit but she recommended cost savings measuremen Took my car in for oil service and to have ventilated seats checked. Brittiany not only expedited my visit but she recommended cost savings measurements for me and my driving needs and reminded me of upcoming service that will be needed and the cost. More
5/4/2018 MDX Service Nick was very helpful and kept me informed about my car before & during service. Bigger service and kept car overnight and he provided a loaner car. Nick was very helpful and kept me informed about my car before & during service. Bigger service and kept car overnight and he provided a loaner car. More
Awesome job! Jackson Acura is the best service center ever I visited . Service engineers are awesome and courteous . Very knowledgeable and ready to explain any qu Jackson Acura is the best service center ever I visited . Service engineers are awesome and courteous . Very knowledgeable and ready to explain any questions you have. More
Great Customer Service This was one of my first visits to a dealership for a service and I was impressed by the customer service. The dealership made it easy for me and too This was one of my first visits to a dealership for a service and I was impressed by the customer service. The dealership made it easy for me and took care of the car while I was able to do what I wanted. Yvonne even offered me a complimentary vaccum car wash which I was not expecting. I would highly recommend this Dealership! More
Excellent service and communication on status of service. Service time estimate was 2.5 hours to 3.0 hours for the two safety recall items and A-1 service. I was there right at 2.75 hours but was kept aware Service time estimate was 2.5 hours to 3.0 hours for the two safety recall items and A-1 service. I was there right at 2.75 hours but was kept aware of status no less than 5 or 6 times. More
Great service I received great service from Pat and the team at Jackson acura. They were quick and able to fit me in at a time that they would have a loaner car ava I received great service from Pat and the team at Jackson acura. They were quick and able to fit me in at a time that they would have a loaner car available which I really appreciated! More
Oil change Excellent service by the service staff. Scheduled day of and was in within 20 minutes. Inspection allowed me to take care of additional service items Excellent service by the service staff. Scheduled day of and was in within 20 minutes. Inspection allowed me to take care of additional service items while i was in. Work completed quickly. More