Jackson Acura

Highly recommend Friendly service. Good explanation of work being done. Updates throughout. Comfortable area in which to wait. I was met with a service rep immediately Friendly service. Good explanation of work being done. Updates throughout. Comfortable area in which to wait. I was met with a service rep immediately when I pulled in for service and didn't have to wait. More

Review of Jackson Acura Thanks Nick - I appreciate your follow up. I did get my alternator replaced yesterday; unfortunately, it cost me $375.00 including labor so it was sig Thanks Nick - I appreciate your follow up. I did get my alternator replaced yesterday; unfortunately, it cost me $375.00 including labor so it was significantly less than the $800 plus that Jackson quoted me. I also had them check my brakes - Jackson said I needed to replace both front and back - they said my front brakes seemed new (they are 8 months old) and I do need new brakes in the back. Their price for replacing back brakes were also much lower than the quote you provided. The quote Jackson provided me included an additional $4000 of replacement/labor and they questioned whether I should do that work as opposed to draining/replacing steering fluid and transmission fluid which will run $350-$400. I've taken care of the work that had to be done (alternator) and I will talk to other metro area Acura dealers along with recommended Acura mechanics re next steps. Thanks again for your service yesterday and your follow up this morning. More

Great experience Came in for a new lease after exchanging emails with Chege the day before. He was up front and everything that he told me ahead of time was followed Came in for a new lease after exchanging emails with Chege the day before. He was up front and everything that he told me ahead of time was followed through on perfectly. I was in and out with a new lease and driving off the lot in under 3 hours. Will definitely go back. More

Excellent service that matches an excellent product Sergei and Joey made the process seamless and their customer service was world class. They were not pushy and I didn't feel rushed. They answered all Sergei and Joey made the process seamless and their customer service was world class. They were not pushy and I didn't feel rushed. They answered all my questions and made great suggestions. I'm definitely buying from them again in the future. More

Acura Service Service advisor was good. Repair cost / estimate was accurate. I’m still not happy with Acura corporate. They know the RDX turbocharger has reliabilit Service advisor was good. Repair cost / estimate was accurate. I’m still not happy with Acura corporate. They know the RDX turbocharger has reliability problems. Turbochargers shouldn’t need to be replace for a faulty vacuum motor which just happens to be a non saleable part. Turbocharger plus labor $5,700. More

Replace Key I had a scheduled 11:30am appointment , arrived early. I was told this would take about a hour in half, but there over three hours I had a scheduled 11:30am appointment , arrived early. I was told this would take about a hour in half, but there over three hours More

Excellent service Everyone at Jackson Acura is always very helpful and courteous. Nick always takes care of us and follows up to make sure the experience went well Everyone at Jackson Acura is always very helpful and courteous. Nick always takes care of us and follows up to make sure the experience went well. More

Oil change Just purchased a used Acura and brought it in for its first oils change and to make sure all was a-okay. Cody was great Just purchased a used Acura and brought it in for its first oils change and to make sure all was a-okay. Cody was great More

Great service center and staff! I took my car in for a few fixes. The service staff was very attentive and helpful. All the issues I was having with the car were addressed and fixed. I took my car in for a few fixes. The service staff was very attentive and helpful. All the issues I was having with the car were addressed and fixed. More

Excellent service. Our car buying experience was made simple with the expertise of our sales person, Cameron. I felt comfortable dealing with everyone at Jackson Acura a Our car buying experience was made simple with the expertise of our sales person, Cameron. I felt comfortable dealing with everyone at Jackson Acura as they were knowledgeable and Professional at what they do. More