Jackson Acura

Worst service experience ever. I was there for A1 service which took 2:30 hours and then I was asked to getinto wrong cars two times. When asked service manager that I want to cance I was there for A1 service which took 2:30 hours and then I was asked to getinto wrong cars two times. When asked service manager that I want to cancel my service contract he did not even bother to ask why, just directed to finance team. Further to note that I did not walk-in rather had proper appointment. Regards, Rajiv. More

"Yet Another Triumph" I had to have my RDX serviced the afternoon before early morning surgery. Yvonne was able to get me done in time for SUCCESFUL surgery. I had to have my RDX serviced the afternoon before early morning surgery. Yvonne was able to get me done in time for SUCCESFUL surgery. More

It was ok. It took long to get my car back, but, I got a discount which I'm ok with that. Service was good. Yvonne was very friendly. It took long to get my car back, but, I got a discount which I'm ok with that. Service was good. Yvonne was very friendly. More

Great experience Consultative approach that helped to keep costs reasonable. Staff was very friendly and helpful. THey waiting area had plenty of amenities. I will Consultative approach that helped to keep costs reasonable. Staff was very friendly and helpful. THey waiting area had plenty of amenities. I will definitely be back! More

Made buying a pleasure Reggie Hammond was great! Start to finish he was very knowledgeable and professional. Communicated very well and was easy to work with every step of t Reggie Hammond was great! Start to finish he was very knowledgeable and professional. Communicated very well and was easy to work with every step of the way. More

Top Notch Dealerahio This is the best dealership I’ve ever been too. I worked with Sergia to by my MDX and it was top notch service all the way. He is very knowledgeable, This is the best dealership I’ve ever been too. I worked with Sergia to by my MDX and it was top notch service all the way. He is very knowledgeable, personable and friendly. He was very responsive and never pushy. The sales manager and finance manager were also very helpful and friendly. I look forward to my next purchase. More

Service Great report and explanation on what will be needed soon. Provide opportunity to plan for the expenses for maintenance . Confident and friendly. Nic Great report and explanation on what will be needed soon. Provide opportunity to plan for the expenses for maintenance . Confident and friendly. Nice to get the car washed too More

2015 TLX Service Brittany was great to work with and went the extra mile to get the service done in minimal time. From making the appointment to getting the car into s Brittany was great to work with and went the extra mile to get the service done in minimal time. From making the appointment to getting the car into service to making sure all the service items were completed. I have bought several Acura's from this dealership and the service department is always top-notch. I would recommend this dealership. Everyone at Jackson takes the additional step to provide great service. More

#1 in Acura Service Getting my Acura serviced at Jackson Acura is the best experience ever. Their service department is top notch shop. They did the usual B1 service but Getting my Acura serviced at Jackson Acura is the best experience ever. Their service department is top notch shop. They did the usual B1 service but also detected a major engine acceleration issue and fixed it. Thanks to Yvonne and Paul for making sure that nothing was left pending. The vehicle runs as smooth as new. Thanks again. Excellent service! More

Excellent! I always leave satisfied. My service was excellent. I always feel relaxed when I'm there and they get me out pretty quickly. Very satisfied with my interaction with everyone. My service was excellent. I always feel relaxed when I'm there and they get me out pretty quickly. Very satisfied with my interaction with everyone. More