Jackson Acura

Diagnostics/oil change and brakes Everyone was very helpful from the beginning to end. Provided snacks helped my 4yr old get through the long wait. Ayesha was very informative througho Everyone was very helpful from the beginning to end. Provided snacks helped my 4yr old get through the long wait. Ayesha was very informative throughout the process. The techs seem very thorough in their diagnosis. I will be coming back for further work, just wish the labor wasn’t so expensive. Two days after service tire signal is on again so I will be going a bit sooner than I thought, probably some weird glitch in the system. Overall I’m happy with the service. They make you feel right at home. More

Easy, no haggle! No pressure! Lots of understanding of my situation! Needed to get out of a low mileage lease into one that supports my actual driving habits. Very No pressure! Lots of understanding of my situation! Needed to get out of a low mileage lease into one that supports my actual driving habits. Very happy with the solution! More

Perfect on all counts Nick and the service team at Jackson Acura ALWAYS do an A+ job on servicing my vehicle and making me feel beyond comfortable with all aspects of my ap Nick and the service team at Jackson Acura ALWAYS do an A+ job on servicing my vehicle and making me feel beyond comfortable with all aspects of my appointment from scheduling to departure. I wholeheartedly recommend this group. More

Fast service, great people, Nick is always fantastic I've been taking my Acura to Jackson for over 3 years now, the facility is clean, the service is excellent and Nick Covino has been with me every step I've been taking my Acura to Jackson for over 3 years now, the facility is clean, the service is excellent and Nick Covino has been with me every step of the way to ensure my experience exceeds my expectations. I make sure that Nick is assigned to my service every time I go to Jackson so that there are no surprises and I work with someone I know I can trust. Thanks again More

Excellent Customer Service Jackson Acura provides an overall great service experience. The customer focused approach, attention to detail, knowledge of the service providers, a Jackson Acura provides an overall great service experience. The customer focused approach, attention to detail, knowledge of the service providers, and the comfortable up to date waiting areas is where Jackson Acura service department excel above their competitors. I will continue to drive past other Acura dealerships in favor of the great service I received from Brandon during the 1st service visit, and Cody from my most recent service visit. More

Excellent Services I had my 1st oil and filter changes and one warranty service. All services was performed as expected. I will definitely do business with Jackson Acur I had my 1st oil and filter changes and one warranty service. All services was performed as expected. I will definitely do business with Jackson Acura again. Good Job!! More

Tire issues I took my MDX in for a normal maintance which included oil change , tire rotation, etc. I asked that my tires get balanced as well. ( knowing that thi I took my MDX in for a normal maintance which included oil change , tire rotation, etc. I asked that my tires get balanced as well. ( knowing that this would be an additional charge). After waiting well over two hours, I get the MDX back and no tire balancing was done. When I questioned the service writer, she told me that the Techs said it didn’t need it. Hmmm, just how is that done without actually putting them on a balancing machine? Needing to leave I left it at that. 3 weeks later I’m back. One tire seems to be noisy with a little vibration. This time I’m working with Service writer Brittany Byas. She immediately got my MDX taken in and thought it may be a “ balancing issue”. Less than an hour later the Techician is saying the tires are cupped and can not be balanced. I was not very happy to say the least. My tires had 26k miles on them and always maintained properly. Brittiany was able to get half of the tires covered for us. If it hadn’t been for Brittiany I would have walked out and not returned. Our last three vehicles have been Acura’s. We had never had an issue like this with any of the Acura Dealers. We will only be working with Brittiany moving forward. She has earned our trust. More

Great Customer Service/Easy to Work with I purchased a Certified Pre-Owned(CPO) Acura MDX, I was not looking for an Acura to purchase, I was in the market for a Honda Pilot. I saw on their I purchased a Certified Pre-Owned(CPO) Acura MDX, I was not looking for an Acura to purchase, I was in the market for a Honda Pilot. I saw on their lot was a Pilot and then saw their CPO of MDXs. The price was similar, but was getting an Acura over a Honda. Working with CPO team was so easy. The took care of my old truck and priced fair. With my car being CPO it comes with warranty, full evaluation, and great service that comes from the dealership. It truly has been a pleasure working with Mike and Dmitry at Jackson. I look forward working with them for many years to come with my new purchase. More

Oil change/tire rotation Brittany was extremely kind, helpful, and knowledgeable. I would absolutely recommend Jackson Acura and Brittany for all your service needs! Thanks so Brittany was extremely kind, helpful, and knowledgeable. I would absolutely recommend Jackson Acura and Brittany for all your service needs! Thanks so much for getting me out of there in an hour. More

BY far the best Dealership in North FultonI have been taking I have been taking my 14 MDX for service ever since I bought my car there. The car has been flawless since I purchased with no issues whatsoever. When I have been taking my 14 MDX for service ever since I bought my car there. The car has been flawless since I purchased with no issues whatsoever. When you think of a dealership you always think that it would be expensive. However, their prices are very very competitive and they are always running specials. No need to go anywhere else. I was just there for a basic oil/tire rotation and I was out of there in less than 1.5 half. Brittiany is always great to deal with. More