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Jackson Acura - Service Center

Roswell, GA

4.8
5,020 Reviews

5,020 Reviews of Jackson Acura - Service Center

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April 25, 2025

Yvonne was very helpful, professional and attentive. I haven't had any better service at any dealership service department ever. She is the best!!! More

by coronadojcm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2025

It was a quick and pleasant experience as always with Jackson Acura. We had to leave the car to address a recall. The vehicle was ready as scheduled More

by swapnild16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2025

Both times I have visited Jackson Acura for a vehicle service appointment I have been greeted by friendly employees, welcomed to the location's amenities, felt comfortable and well taken care of, and I c More

by jenkins.haley3
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Covino
April 22, 2025

Service department has been excellent in providing quality service and completing the work within the timeframe quoted. More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2025

We had a fantastic experience at Jackson Acura! The service was quick and easy. Rodney was professional and efficient. Highly recommended! More

by Patrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2025

Great service at Jackson. I did all my work on cars for many years so know what it takes and how well the job is done, and Jackson is spot on. Friendly, courteous, and knowl More

by BJL0214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2025

Great service. Fast, efficient and great treatment as a customer Yvonne Russell always does a great job. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2025

Rodney and Nick in service took care of us when we had a tire issue - inspected the car upon arrival from the tow - and kept us in the loop the entire time. Great comms and service More

by jacjac4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2025

I have been driving Acuras bought from Jackson for 12+ years now…and have always serviced them there as well. Every person I have encountered, from Sergei in Sales to my beloved Service Advisor, Yvonne Ru More

by Kathrine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergei Potapoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2025

Cody was excellent kept me very well informed with what was happening with my car More

by laciepiela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.