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Jackson Acura - Service Center

Roswell, GA

4.8
5,023 Reviews

5,023 Reviews of Jackson Acura - Service Center

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August 28, 2024

I'm always very pleased with the support I receive at Jackson Acura in Roswell, GA. Nick Covino is my go to guy all things service related. I always trust him and have full confidence in his guidance. More

by Dennis Young
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Jackson Acura responded

Thank you for sharing your experience! We're thrilled to hear that you consistently receive great support from Nick and the team at Jackson Acura. It’s fantastic to know that you trust Nick for all your service needs and feel confident in his guidance. At Jackson Acura, we are committed to providing excellent service and ensuring our customers' satisfaction every time they visit. If you need anything else or have any questions in the future, please don’t hesitate to reach out. We look forward to serving you again! Warm Regards, Jackson Acura Team

August 21, 2024

Nick is my favorite person to work with. He is so professional and always has everything running smoothly, managing my expectations and running through all the findings. He a class act! More

by Srosek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Jackson Acura responded

Thank you so much for your kind words! We're delighted to hear that Nick has made such a positive impact on your experience with us. It's wonderful to know that his professionalism and attention to detail have consistently met your expectations. At Jackson Acura, we take pride in providing exceptional service and ensuring our customers feel well taken care of. We truly appreciate your feedback and look forward to assisting you with any future needs! Warm Regards, Jackson Acura Team

August 21, 2024

I purchased my acura tlx in 2019. Everyone at Jackson Acura has been awesome from Paul Silverman who sold me the car to Matty Service associate on my most recent oil change. More

by eugenerobleto8929
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Silverman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Jackson Acura responded

Thank you for your wonderful feedback! We're thrilled to hear that your experience with both Paul and Matty has been exceptional. At Jackson Acura, we strive to provide outstanding service and support throughout your vehicle's life, from the initial purchase to every service visit. Your continued satisfaction is very important to us, and we appreciate your kind words about our team. If you need anything further or have any questions, please feel free to reach out. We look forward to welcoming you back in the future! Warm Regards, Jackson Acura Team

August 21, 2024

Nick is my regular service manager and takes very good care of me and my car. More

by fragalle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Jackson Acura responded

Thank you for sharing your positive experience! We're thrilled to hear that Nick consistently takes great care of you and your vehicle. At Jackson Acura, we pride ourselves on delivering exceptional service and ensuring our customers' needs are met with the highest level of care. Your loyalty truly means a lot to us, and we’re grateful for your continued trust in Nick and our team. If there's anything else you need, please don't hesitate to reach out. We look forward to welcoming you back again in the future! Warm Regards, Jackson Acura Team

August 20, 2024

I find the service to be excellent. Cody and all the staff are courteous and knowledgeable. More

by n2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Jackson Acura responded

Thank you for your kind words! We're delighted to hear that you had an excellent service experience with Cody and the rest of our team. Providing courteous and knowledgeable service is our top priority, and it's great to know we met your expectations. If you ever need anything in the future, please don't hesitate to reach out. We're here to help and look forward to serving you again! Warm Regards, Jackson Acura Team

August 20, 2024

Very throw in explaining things! Customer friendly! Always go above and beyond expectations! Thanks Cody! More

by RAJESHKUMAR_MM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Jackson Acura responded

Thank you for sharing your experience! We're thrilled to hear that Cody exceeded your expectations with thorough explanations and exceptional customer service. We always strive to go above and beyond for our customers, and it's wonderful to know that you felt well taken care of. If you ever need anything else, we're here to assist you! Warm Regards, Jackson Acura Team

August 20, 2024

Amazing and always friendly staff , they are reliable and always helpful I love coming here. More

by phylliscampbell7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Hilden
Sep 03, 2024 -

Jackson Acura responded

Thank you for your kind words! We’re delighted to hear that you enjoy your visits with us and that our staff has consistently provided you with friendly, reliable, and helpful service. Your satisfaction is our top priority, and we’re grateful for your continued trust. If there’s anything more we can do for you, don’t hesitate to reach out—we're always here to help! Warm Regards, Jackson Acura Team

August 19, 2024

I’m all in with dealership servicing my needs recently in setting up Accura Link needs. More

by sdigiovanni2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Jackson Acura responded

Thank you for your feedback! We’re delighted to hear that you’re pleased with the service you received while setting up your AcuraLink needs. At Jackson Acura, we strive to ensure that every interaction reflects our commitment to excellent customer service and attentiveness to your specific needs. If you have any more questions or require further assistance, please don't hesitate to reach out. We’re here to support you and look forward to continuing to serve you with the same dedication! Warm Regards, Jackson Acura Team

August 19, 2024

Cody kept me informed throughout the entire process. The prices for my services were good. I can't complain at all. More

by Rebecca johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Jackson Acura responded

Thank you for sharing your experience! We're pleased to hear that Cody kept you informed throughout the process and that you were satisfied with our pricing. Providing clear communication and fair pricing is very important to us, and we're glad we could meet your expectations. If there's anything else you need in the future, please feel free to reach out. We're here to help and appreciate your business! Warm Regards, Jackson Acura Team

August 17, 2024

Very easy to work with. Above and beyond service! This dealership always exceeds my expectations More

by kms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Jackson Acura responded

Thank you for your wonderful review! We’re thrilled to hear that you found working with us easy and that our service exceeded your expectations. At Jackson Acura, we are dedicated to going above and beyond to ensure every customer has a great experience. Your satisfaction is our top priority, and we truly appreciate your kind words. If there’s anything more we can do for you, please don’t hesitate to reach out. We look forward to serving you again in the future! Warm Regards, Jackson Acura Team

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