Jackson Acura - Service Center

Everything was excellent. I am waiting for Jackson people to pick up my mdx and do sticker and running boards fix as promised by Brittany people to pick up my mdx and do sticker and running boards fix as promised by Brittany More

Superb Customer Service Jackson Acura replaced my battery on a Saturday afternoon recently. Everyone at the dealership exceeded my expectations. The communications from the Jackson Acura replaced my battery on a Saturday afternoon recently. Everyone at the dealership exceeded my expectations. The communications from the Service Manager, Yvonne, was so helpful. My car was ready by 5:00 so I was able to pick it up. Thanks for the excellent job on my car. More

Regular, i.e., Outstandin, service visit. I've been a Jackson Acura Service and Sales customer since they opened their dealership. I've driven Acuras since 2001 and will not take my Acuras any I've been a Jackson Acura Service and Sales customer since they opened their dealership. I've driven Acuras since 2001 and will not take my Acuras anywhere else for service. More

Yvonne is an awesome advisor. She always makes sure all of concerns regarding my Acura Mdx are addressed before I leave the dealership. Thanks again for your efforts Yvonne, very much appreciated! of concerns regarding my Acura Mdx are addressed before I leave the dealership. Thanks again for your efforts Yvonne, very much appreciated! More

Both the service rep and the technician were courteous, professional and informative. In addition to the pleasant attitude of those I encountered, they finished earlier than I’d expected. professional and informative. In addition to the pleasant attitude of those I encountered, they finished earlier than I’d expected. More

Routine Maintenance - Oil Change, Tire Rotation and Check Yvonne and her Team consistently provide stellar service. It is an absolute pleasure to work with Yvonne and have the trust that she is doing the rig Yvonne and her Team consistently provide stellar service. It is an absolute pleasure to work with Yvonne and have the trust that she is doing the right thing, not trying to oversell something that isn't necessary, etc. I have also sent my 18 year old daughter by herself with her Acura RDX and Yvonne made her feel right at home with a situation that could be a bit intimidating. THANK YOU Yvonne; we will be back to see you often! More

Basic Service on TLX Brittany Byas was very helpful in scheduling the appointment for work to be performed on my TLX. the Service Department was very clean and technician Brittany Byas was very helpful in scheduling the appointment for work to be performed on my TLX. the Service Department was very clean and technicians were expeditious in completing the work. More

Cancelled my service plan due to poor service. Was told 2x my car was in wash. 15 min later later I see my car in service bay, oil coming out. Even worse, my wife and daughter witnessed another service 2x my car was in wash. 15 min later later I see my car in service bay, oil coming out. Even worse, my wife and daughter witnessed another service member comment on another's need to take more steps, implying weight loss necessary. More

Awesome, awesome, awesome!Fast serviceFriendly Awesome, awesome, awesome! Fast service Friendly people Love the suggestions for needed repairs Brittany was great as always We appreciate you Awesome, awesome, awesome! Fast service Friendly people Love the suggestions for needed repairs Brittany was great as always We appreciate you bringing the care home The only negative are the prices More

Great service as always Exceptionally great.service department. Always takes care of all vehicle needs. I can't say enough of great staff, great place, great amenities. Yvonn Exceptionally great.service department. Always takes care of all vehicle needs. I can't say enough of great staff, great place, great amenities. Yvonne Russell thank you. More