Jackson Acura - Service Center

Service review Overall it was a very good experience. I was a bit upset when I first arrived and was told there was not a loner vehicle available despite asking for Overall it was a very good experience. I was a bit upset when I first arrived and was told there was not a loner vehicle available despite asking for one ahead of time. Fortunately, one was found. However, giving someone a loner with very little fuel, necessitating me having to stop on my way in to work for fuel in the pouring rain, was not okay. The work done on my vehicle was very good, although a bit pricy on some items, but I’m guessing all dealerships are higher than going to a regular automotive shop. More

I had a miserable experience with my Acura service—Yvonne was not helpful. She was not polite. She did not attempt to resolve my concern but merely quoted the Acura service manual. I do not recommend using was not helpful. She was not polite. She did not attempt to resolve my concern but merely quoted the Acura service manual. I do not recommend using this dealership to anyone. More

Very pleased ! Thank you for an overall great experience. It was easy to get in and out. Communication is very good. The work was done as promised. Professional Thank you for an overall great experience. It was easy to get in and out. Communication is very good. The work was done as promised. Professional, clean and friendly environment. More

Nick did an excellent job handling my service requirements in a professional and friendly manner. He quoted me costs and did exactly what was expected. Highly recommend Nick to anyone needing requirements in a professional and friendly manner. He quoted me costs and did exactly what was expected. Highly recommend Nick to anyone needing service on their Acura. More

Great advice, very honest with the recommendations, everything went as expected and promised. Very happy with the overall outcome of the work done. Thank you! everything went as expected and promised. Very happy with the overall outcome of the work done. Thank you! More

Nick has always done a great job taking care of my cars. He is a pleasure to work with. Nick pays very close attention to details of taking care of the customer. Mike Biondo He is a pleasure to work with. Nick pays very close attention to details of taking care of the customer. Mike Biondo More

Great Service from Nick Nick is very professional. He tends to custom's need, always serves you with respect, and at timely manner. He is also very informative. Nick is very professional. He tends to custom's need, always serves you with respect, and at timely manner. He is also very informative. Thank a lot Nick. More

Great Experience! Yvonne was great! She was very thorough and gave me all the details of my maintenance report. I am very glad I went to Jackson Acura to get my car ser Yvonne was great! She was very thorough and gave me all the details of my maintenance report. I am very glad I went to Jackson Acura to get my car serviced. I will definitely be back More

Happy with my experience so far This my closet and go to place to service our MDX since 2013. Have always took it here even tho it wasn’t purchased here and never had any issues. This my closet and go to place to service our MDX since 2013. Have always took it here even tho it wasn’t purchased here and never had any issues. No unnecessary up sells and was able to use acuracare extended warranty without issues a couple of times on some minor repairs covered under warranty. More

Maintenance Service Made an appt Work was done promptly Car was ready when promised Shuttle service was provided while car service was being performed. I was comple Made an appt Work was done promptly Car was ready when promised Shuttle service was provided while car service was being performed. I was completely satisfied. More