Jackson Acura - Service Center

Jackson Acura responded

We're thrilled to hear about your positive experiences with Nick at Jackson Acura! Delivering helpful and reliable service is what we strive for every day, and it's fantastic to know that Nick has consistently met your expectations. Your continued support is truly appreciated. Should you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back in the future! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for taking the time to share your experience with us! We are so pleased to hear that your service was completed faster than expected and that you appreciated our straightforward, no-pressure approach. At Jackson Acura, our team is committed to offering honest and efficient services, ensuring that we only recommend what is truly necessary for your vehicle. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. Your satisfaction is our priority! We look forward to welcoming you back for your next service visit. Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for sharing your positive experience! We're delighted to hear that you were satisfied with the communication and service you received at our dealership. Ensuring that our work is both professional and accurate is paramount, and we're glad that we met your expectations. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your feedback and look forward to assisting you again in the future! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for taking the time to leave us such a positive review! We're thrilled to hear that Cody provided you with professional, efficient, and friendly service. It's wonderful to know that he kept you well-informed throughout the process and thoroughly explained the work completed on your vehicle. We aim to deliver this level of service every day. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future! Warm Regards, Jackson Acura Team

Jackson Acura responded

We appreciate your feedback! It's wonderful to hear that you received prompt service and that our team took the time to review your previous services, ensuring you didn't receive any unnecessary maintenance. Keeping you informed throughout the process is important to us, and we're glad to hear that our communication met your expectations. If you have any further questions or need assistance in the future, please feel free to reach out to us. We look forward to serving you again in the future! Warm Regards, Jackson Acura Team

Jackson Acura responded

We greatly appreciate your feedback and are thrilled to hear about your positive experience at Jackson Acura! It's wonderful to know that your representative provided attentive service and kept you well-informed throughout your visit. Our team is dedicated to ensuring every customer has an exceptional experience each time they visit. If you have any further questions or need assistance, please feel free to reach out. We look forward to continuing to exceed your expectations in the future! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for taking the time to share your feedback - We truly appreciate your loyalty to Jackson Acura and are honored that you choose us for your automotive needs. Your dedication to our dealership means the world to us, and we're committed to maintaining the high standards of service that have earned your trust. If there's anything more we can do to enhance your experience, please don't hesitate to let us know. We look forward to welcoming you back in the future! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you so much for sharing your positive experience at Jackson Acura! We're thrilled to hear that Reggie and Lenore provided you with knowledgeable and efficient service. It's fantastic to know that they made the process easy and enjoyable for you, ensuring you felt comfortable with all the features of your new Acura. We strive to make every visit as seamless and pleasant as possible. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. We look forward to continuing to serve you in the future - Enjoy your new Acura! Warm Regards, Jackson Acura Team

Jackson Acura responded

Dear andrewvodopia, We are disappointed to read that your recent experience was not satisfactory. It appears as though we mishandled your situation, and for this, we apologize. We do not want anyone to leave our dealership believing we have not made every effort to earn their business. At Jackson Acura, our focus is to provide consumers with excellent customer service. Please contact me anytime to voice any additional concerns. Sincerely, Rodney Jones Service Manager (678) 259-9391

Jackson Acura responded

Thank you for taking the time to share your feedback - We're delighted to hear that Sergei once again exceeded your expectations and made your car-buying experience enjoyable! At Jackson Acura, we strive to build lasting relationships with our customers, and it's always a pleasure to welcome back familiar faces like yours. Your loyalty truly means a lot to us, and we're here to assist you in any way we can, now and in the future. If there's anything else we can do for you, please feel free to reach out. Enjoy your new MDX! Warm Regards, Jackson Acura Team