Jackson Acura - Service Center

Jackson Acura responded

Thank you for sharing your positive experience with us! We're thrilled to hear that you always have a great experience at Jackson Acura and that both you and your husband love your Acura MDX. We take pride in providing top-notch service, and we're thrilled to hear that our service team is one of the best you've ever dealt with. Ensuring the satisfaction of our customers is always our goal, and we're truly grateful for your trust and loyalty. If you have any questions or need further assistance, please don't hesitate to reach out. We look forward to serving you and your Acura MDX vehicles again in the future! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for taking the time to share your experience with us! We're thrilled to hear that you had a positive experience at Jackson Acura. Our team works hard to ensure that every customer receives top-notch service and customer care, so it's wonderful to hear that we met your expectations. If you have any questions or need further assistance, please don't hesitate to reach out. We look forward to the opportunity to serve you again in the future! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for sharing your experience with us! We're glad to hear that you found our team courteous, respectful, and quick to complete the task during your visit to Jackson Acura. We appreciate your feedback regarding the interior of your car as well. We're always looking to improve our services and customer satisfaction, so your feedback is truly valuable to us. If you have any questions or need further assistance, please don't hesitate to reach out. We hope to have the opportunity to serve you again in the future and provide you with an even better experience! Thank you for choosing Jackson Acura! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for taking the time to share your experience with us! We're thrilled to hear that you continue to experience great customer service at Jackson Acura. We greatly appreciate your kind words about Yvonne and are delighted to hear that she provides a thoughtful, efficient experience during all your car services! Thank you for your continued trust in us for your vehicle needs. If you have any questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for sharing your experience with us! We're glad to hear that you came to Jackson Acura for an oil change and check-up, especially considering the situation with your vehicle struggling to turn on beforehand. Your proactive approach to addressing the issue and visiting the dealership was crucial, and we're pleased that we could assist you. We understand that unexpected repairs can be challenging, and we're grateful that Yvonne provided you with the necessary information and guidance. Your safety is our top priority! We're glad that you left feeling confident and secure in your vehicle after the necessary work was completed. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for trusting Jackson Acura with your vehicle needs! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for sharing your experience with us! We're truly honored that you and your wife drove all the way from Florida to have your car serviced at Jackson Acura! Ensuring the satisfaction and confidence of our customers is always our top priority, so your trust and loyalty truly mean the world to us. If there's any further assistance you need, please don't hesitate to reach out. Thank you for choosing Jackson Acura! We look forward to serving you again in the future! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for sharing your experience with us! We're thrilled to hear that your service technician provided you with a thorough explanation of the additional work. Ensuring transparency and clear communication regarding any necessary maintenance or repairs is essential to us at Jackson Acura, and we're delighted that our team was able to meet your needs! If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to serving you again in the future! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for sharing your experience with us! We're delighted to hear that you had a great experience with Cody and that he provided excellent communication throughout the process. At Jackson Acura, we understand the importance of keeping our customers informed every step of the way, and we're thrilled that Cody ensured you were updated and contacted promptly when the part arrived. Thank you for choosing Jackson Acura for your vehicle needs. If you have any questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for your feedback and for recognizing the great service provided by our team at Jackson Acura. We're glad to hear that you had a positive experience with us and that you were well received. Ensuring that our customers feel welcomed and satisfied with our service is always our priority. We appreciate your 4-star rating and are committed to continually improving to earn that extra star from you in the future. If there are any specific areas where you think we can enhance our service, please don't hesitate to let us know. Your feedback helps us ensure that we're meeting and exceeding our customers' expectations. Thank you for choosing Jackson Acura, and we look forward to serving you again in the future! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for sharing your experience with us! We're thrilled to hear that you consistently receive excellent service from our service department at Jackson Acura. Providing fast and reliable service is always our goal, and we're delighted that we've continued to meet your expectations. We truly appreciate your continued trust in us for your vehicle needs. If you have any questions or need assistance, please don't hesitate to reach out. We look forward to serving you again in the future! Warm Regards, Jackson Acura Team