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Jackson Acura - Service Center

Roswell, GA

4.8
4,702 Reviews

4,702 Reviews of Jackson Acura - Service Center

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June 16, 2023

Yvonne had given me a heads that my battery might be at the end of its life. So, my car wouldn’t start I knew immediately what the issue was. I got my car jumped & headed to see Yvonne for a new battery More

by CMo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2023 -

Jackson Acura responded

It's great to hear that our team delivered a 5 Star experience! Thank you for choosing Jackson Acura! We look forward to seeing you back again in the future.

June 16, 2023

easy to work with nick was easy to work with and very pleasant great co to do business with More

by jimgowin
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Covino
Jun 20, 2023 -

Jackson Acura responded

It's great to hear that our team delivered a 5 Star experience! Thank you for choosing Jackson Acura! We look forward to seeing you back again in the future.

June 16, 2023

The staff are very professional and provide great service! Highly recommend them for all Acure servicing needs. More

by spatel15
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Hilden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2023 -

Jackson Acura responded

It's great to hear that our team delivered a 5 Star experience! Thank you for choosing Jackson Acura! We look forward to seeing you back again in the future.

June 15, 2023

Attentive to urgent needs, prompt service Friendly, courteous service team; thorough with work Appreciate speedy return of vehicle More

by Drdhughes
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yvonne Russell
Jun 20, 2023 -

Jackson Acura responded

It's great to hear that our team delivered a 5 Star experience! Thank you for choosing Jackson Acura! We look forward to seeing you back again in the future.

June 15, 2023

Awesome! Nick is awesome Nick and the dealership did a great job taking care of my car More

by trentmccl
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Covino
Jun 20, 2023 -

Jackson Acura responded

It's great to hear that our team delivered a 5 Star experience! Thank you for choosing Jackson Acura! We look forward to seeing you back again in the future.

June 15, 2023

Had an appointment for an oil change at 11 AM was told 90 minutes which first of all is ridiculous for an oil change. Secondly, the oil change took over two hours and the service person didn't seem to care j More

by howardcarmmiller
Recommend Dealer
No
Employees Worked With
Cameron Hilden
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Hilden
Jun 20, 2023 -

Jackson Acura responded

We apologize for the service taking over two hours we will keep working to make we meet or beat 60 minutes with a carwash.

Jun 20, 2023 -

howardcarmmiller responded

The service advisor said it would only take 10 minutes when I said he just started on the oil change so 60 minutes to me is still unacceptable when you have an appointment to come in. I feel your responses by email and are not truly effective unless you actually talk to someone.

June 15, 2023

Came in for a service. Cameron made the process simple and easy. In and out in 2 hours. More

by DAN.MCCLURE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Hilden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2023 -

Jackson Acura responded

It's great to hear that our team delivered a 5 Star experience! Thank you for choosing Jackson Acura! We look forward to seeing you back again in the future.

June 14, 2023

The service department is great! Rodney was so helpful and pleasant to work with. He kept me informed about the status of my vehicle as well as recommended future services to help ke More

by kaytrout
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2023 -

Jackson Acura responded

It's great to hear that our team delivered a 5 Star experience! Thank you for choosing Jackson Acura! We look forward to seeing you back again in the future.

June 14, 2023

I brought my car in for an oil and filter change. They completed the job in the time estimated. More

by LBROWNLEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2023 -

Jackson Acura responded

It's great to hear that our team delivered a 5 Star experience! Thank you for choosing Jackson Acura! We look forward to seeing you back again in the future.

June 14, 2023

Fabulous, friendly and professional service - always very high quality work. Would never go elsewhere. Great dealership. More

by DanaARobinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2023 -

Jackson Acura responded

It's great to hear that our team delivered a 5 Star experience! Thank you for choosing Jackson Acura! We look forward to seeing you back again in the future.

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