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Jackson Acura - Service Center

Roswell, GA

4.7
5,077 Reviews
Call Service Center (770) 650-4000

5,078 Reviews of Jackson Acura - Service Center

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October 26, 2023

Extremely professional, I would highly recommend this dealership. We purchased our vehicle here and have recommended this dealership to our friends. More

by SHERRYJEFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dmitry Gumanov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harvey Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sharon Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine A Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Hilden
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Nov 01, 2023 -

Jackson Acura responded

Thank you for taking the time to share your feedback, and thank you for your referrals! We work hard to make sure our guests have an exceptional experience every time they visit-- We hope you enjoy your new vehicle and look forward to assisting you in the future!

October 25, 2023

Scheduling the appointment was easy, the work was done in a timely manner and the waiting area was very comfortable. Definitely recommend this dealership. More

by skip fairchild
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2023 -

Jackson Acura responded

Thank you for taking the time to share your feedback -- We're happy to hear our team was able to demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

October 25, 2023

Yvonne was exceptional! She set me up with a work space to take calls while I waited for my service - it was so easy and the service exceed expectations More

by sethpesek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2023 -

Jackson Acura responded

Thank you for taking the time to share your feedback with us -- We are delighted to learn about your positive experience with Yvonne and the rest of our team! Here at Jackson Acura, customer satisfaction is our #1 priority. If there is anything else we can do to assist you, please do not hesitate to let us know.

October 22, 2023

Always a pleasure dealing with Jackson. Service is truly the best and their staff is amazing! More

by DONNAPUCCI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Hilden
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Oct 26, 2023 -

Jackson Acura responded

Thank you for taking the time to share your feedback with us! We always strive to provide the utmost in quality and customer satisfaction. Feedback from you is one way we know we are achieving our goals! Thank you for choosing Jackson Acura -- We look forward to assisting you with your future sales and service needs!

October 21, 2023

Performed service as requested. Techs did a good job very efficient. Happy with what was done and pricing was inline with customer expectations More

by Papa J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 26, 2023 -

Jackson Acura responded

Thank you for taking the time to share your feedback with us! We are delighted to learn about your positive experience with our service department. We work hard to make sure our guests have an exceptional experience every time they visit. If there is anything else we can do to assist you, please let us know.

October 21, 2023

Everybody was very courteous. Took care of my issue. Got me in and out in a timely matter. More

by ford_6464
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 26, 2023 -

Jackson Acura responded

Thank you for choosing Jackson Acura -- We appreciate your feedback and are happy to hear our team was able to meet your needs in a timely manner! We work hard to make sure our guests have an exceptional experience every time they visit. Please let us know if we can assist you again.

October 20, 2023

Bast customer service, nice employee , waiting time is perfect, I will definitely recommend this service for my family and friends More

by EMAISMAILOVA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 26, 2023 -

Jackson Acura responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience every time they come to our dealership. We greatly appreciate your referral and look forward to your next visit!

October 19, 2023

We began noticing a knocking sound after struts were replaced. We thought at first it could have been a brake pad dragging. It continued. After hearing the sound for another month it got louder and we b More

by 26850
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cody Johnson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shop foreman
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October 18, 2023

Fast and prompt with the service and no additional surprises and nothing got pushed in More

by neni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2023 -

Jackson Acura responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. If there is anything we can assist you with in the future, please let us know!

October 12, 2023

As always, the service was great! This is a very knowledgeable team! Thank you Yvonne and team! More

by hinessonya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 20, 2023 -

Jackson Acura responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. It's great to hear Yvonne and our service team delivered such a positive one! If there is anything we can assist you with in the future, please let us know.

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