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Jackson Acura - Service Center

Roswell, GA

4.8
5,074 Reviews

5,074 Reviews of Jackson Acura - Service Center

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August 03, 2023

Team did a great job with my oil change, recall issue, and timely system updates. Loved my car getting washed too! More

by ALESSANDRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Hilden
Aug 03, 2023 -

Jackson Acura responded

It's great to hear that our team delivered a 5 Star experience! Thank you for choosing Jackson Acura! We look forward to seeing you back again in the future.

August 02, 2023

Yvonne is fantastic. She is a true warrior who fights for me with warranty companies. She should get a big raise. More

by reidlaurens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Jackson Acura responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with Yvonne and the team, and we look forward to working with you again.

August 01, 2023

I took my 2014 Acura RL in for service, Reggie Hammond helped us pass time way while my car was being serviced and ended up selling me a 2021 MDX. He was not pushy, very friendly. My Husband and my self More

by Cindy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Covino
4.0
This rating includes all reviews, with more weight given to recent reviews.
Reggie Hammond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Jackson Acura responded

Cindy, Thank you so much for this excellent review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Reggie and our team were helpful during your visit and hope that you'll love your 2021 MDX. If you have any questions, please don't hesitate to reach out to us again.

August 01, 2023

I used to get emails with a coupon for a discount on my oil change, but don’t get them anymore. More

by Beachgirl7301
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Jackson Acura responded

Sorry to hear that, we do post service specials on our website monthly.

July 30, 2023

Very friendly and efficient service. Oil change and tire rotation and recall item we’re done in a timely manner. More

by kgcarney27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Jackson Acura responded

It's great to hear that our team delivered a 5 Star experience! Thank you for choosing Jackson Acura! We look forward to seeing you back again in the future.

July 30, 2023

My call for appointment was handled well and once I was in, all my requests were address promptly. No pushing. More

by vibhav.agarwal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Jackson Acura responded

It's great to hear that our team delivered a 5 Star experience! Thank you for choosing Jackson Acura! We look forward to seeing you back again in the future.

July 28, 2023

I bought my ILX here in 2020 and have gotten all my services here since. The staff is so accommodating and helpful. My oil changes are quick and I’m never pressured into other car services. More

by alexhogg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Jackson Acura responded

Thank you for the kind words about our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

July 27, 2023

Great service when helping fix a factory issue not covered under warranty. Great experience thanks More

by jmllind32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Jackson Acura responded

It's great to hear that our service team delivered such a positive experience! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jackson Acura!

July 24, 2023

Friendly customer service and fast turnaround of the car service that was scheduled, finished ahead of time. More

by robert.loadwick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Hilden
Aug 03, 2023 -

Jackson Acura responded

It's great to hear that our team delivered a 5 Star experience! Thank you for choosing Jackson Acura! We look forward to seeing you back again in the future.

July 24, 2023

The service was great as usual. Yvonne is the best! She is always very transparent and looks out for my best interests. More

by dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Jackson Acura responded

It's great to hear that our team delivered a 5 Star experience! Thank you for choosing Jackson Acura! We look forward to seeing you back again in the future.

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