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Jaguar Land Rover Fort Myers - Service Center

4.5

11 Lifetime Service Reviews

15875 South Tamiami Trail, Fort Myers, Florida 33912

11 Reviews of Jaguar Land Rover Fort Myers - Service Center

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September 16, 2018

"Wasn’t expecting to buy a car, but WOW"

- M&M

We went in to get a flat tire fixed, and while waiting, began to browse. The vehicles in showroom were gorgeous, but we weren’t in for a new car. Derek was great, showed us some certified preowned models, and went out of his way to show us a fantastic option and explained in detail options of trade in, down payment, and finance options. Morgan made the whole paperwork process understandable and smooth. We never felt pressured, and felt really good with the personalized attention. Jaguar Ft Myers is the best. We are repeat customers and love the personal attention, service department, and the Jaguar products. We wouldn’t have gone anywhere else, based on our prior experiences with this dealer dating back to 2010 with our first Jaguar purchase.

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Recommend Dealer
Yes
Employees Worked With
Derek Harp
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Morgan Kin
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Nick Del Negro
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
June 29, 2018

"Outstanding customer service."

- Floridamom

I had a question about a servicing notification on my vehicle. Called Eric and he responded immediately. He promptly helped me get the servicing my car needed.

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Recommend Dealer
Yes
Employees Worked With
Eric Muller
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Aug 03, 2018 -

Jaguar Land Rover Fort Myers responded

Thank you for taking the time to let us know how we did. We are always here to help anyway we can. Have a great day and we look forward to seeing you soon. - Ryan Masterson, Internet Director

May 14, 2018

""Gold Standard" for Customer Service"

- WMM

Land Rover of Fort Myers provides excellent quality workmanship and a Customer Service experience second to none! Albert Sammelian and the entire Service team are exceptional!

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Recommend Dealer
Yes
Employees Worked With
Albert Sammelian
May 17, 2018 -

Jaguar Land Rover Fort Myers responded

Thank you so much for your kind words about your experience working with Albert here at Jaguar Land Rover Fort Myers. We try every day to satisfy our customers and it’s always nice to know when we succeed.

March 21, 2018

"Disappointed with Service Dept. A/C service"

- Mark Esher

We would NOT recommend Jaguar of Fort Myers service department. We recently brought our 2008 S-Type (which we originally purchased at the dealership) in for A/C service and the diagnosis was that the compressor needed to be replaced at $2,197. The 'diagnosis' charge was $170. We obtained a second opinion that same day at nearby Modern Auto Air of Fort Myers and the problem was only a simple compressor relay, and the A/C was quickly fixed for $140. I have to question the motivations and overall A/C expertise at the Jaguar dealer.

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Recommend Dealer
No
Employees Worked With
Various service reps
March 20, 2018

"A-1 Dealership"

- LYNETTE GRUNBERG

We are the original owners of a 2002 Jaguar XKR which has been dealer serviced for the past 12 years at Jaguar Land Rover Fort Myers. We could not find better words to describe the services provided by Josh McKenzie and Melanie Perry. As well as by David the lead mechanic . These two individuals to us represent the true value of this dealership. The courtesy and services provided are indeed superlative! They have helped us maintain this vehicle in showroom condition to win accolades at various Jaguar venues. We would not hesitate to recommend this dealership to our friends and family. Thank you for allowing us to express our sentiments.

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Recommend Dealer
Yes
Employees Worked With
Apr 09, 2018 -

Jaguar Land Rover Fort Myers responded

It really means a lot to us that you took the time to write such a positive review about Jaguar Land Rover Fort Myers so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! - Ryan Masterson, Internet Director

December 06, 2017

"Service made easy!"

- Driver

Travis did a great job of taking care of me and my vehicle. He was especially interested in what was best for me and my schedule. Thank you for the great experience.

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Recommend Dealer
Yes
Employees Worked With
Travis Myers
Dec 06, 2017 -

Jaguar Land Rover Fort Myers responded

That is great! We are glad Travis did a good job of taking care of you and your vehicle. We hope to see you again at the dealership in the future, in the meantime enjoy your vehicle! We always appreciate your business.

May 12, 2017

"Wonderful Experience "

- LaurenBrittany33

Vinny is extremely knowledgable and wonderful to work with. He goes out of his way to accommodate his customers and give the dealership & Vinny 5 stars!

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Recommend Dealer
Yes
Employees Worked With
Vinny Ciulla
Jul 26, 2017 -

Jaguar Land Rover Fort Myers responded

That is great! We are glad you were satisfied with your experience. Thank you for allowing us the opportunity to earn your business. We look forward to working with you in the future.

June 03, 2016

"Great Experience!! Travis was excellent"

- Gary Hutchinson

I went to Fort Myers Jag/Land Rover dealership to get a dent out of my rim (they are associated with a service that does this on their property...and they are awesome too). First off, I had the dent removed for $130 or so on my Porsche 911 and the other (non-Porsche) German car specialist shop in Bonita Springs was just over $500 and they needed the wheel for several days. I had it done in an hour or so. Wheel is perfect now. Then the dealership balanced my rims which was quite reasonable (and washed my car too!!). Then I asked them to price some new rubber for my Porsche. I saved A LOT compared to my other quote (yes, same German car shop) and had them do the alignment and balance. Service was beyond on my expectations. Smooth. I had my Jeep serviced just up the road at the Jeep Dealership and it was ok, but a completely different experience. If you have a fine car, don't hesitate to take it to Jaguar Land Rover Fort Myers.

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Recommend Dealer
Yes
Employees Worked With
Travis
August 21, 2015

"Great people at Jaguar land Rover "

- Mag

We went to fix my mirrors on my Range Rover and we came home with a 2016 new Ranger Rover . What a great experience with all the people there . Samantha was a wonderful , and knowledgeable sales rep . Her bosses Nick was great also . Scott with financing was great . The next day I brought my new car back to get the seats and paint treated with teflon . Christian in service was so nice and helpful . Just a great experience from start to finish .

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Christian in service
February 17, 2015

"Thank You, Melanie Perry"

- Marty

Melanie Perry has been very helpful and has giving us excellent care..We have never had such great help and respect and personal attention with any other dealership we have used. Thank you Melanie !

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Recommend Dealer
Yes
Employees Worked With
Melanie Perry, Peter Stratton
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