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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

Overview
Employees
Reviews
Vehicles
4.8
2,532 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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2111 US-287

Decatur, TX

76234

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Showing 2,532 reviews

July 05, 2024

Very good visit. Ver professional, courageous and got my car in on time and out in a timely manner More

by tinawalker1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 08, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur for your recent visit. We are delighted to hear about your positive experience with our professional and timely service. We appreciate your kind words and look forward to assisting you again in the future. Drive safely! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

July 05, 2024

It’s important to communicate with your customers and that doesn’t always happen here.. More

by smeans74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cathy Spurgeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Rhine
1.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Hooe
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Stanley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Smith
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 08, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your feedback with us. At James Wood Chevrolet Buick GMC Decatur, we value open communication with our customers. If there are any concerns you would like to discuss further, please feel free to reach out to us. We appreciate your review. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

July 02, 2024

Great experience. Always take car of my truck. I have full confidence that it will be done right. More

by danhill22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rusty Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Starla Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur for your truck needs. We're thrilled to hear about your great experience and the confidence you have in us. We appreciate your trust and look forward to helping you with all your future automotive needs. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

July 02, 2024

The service person at the receiving was very helpful an kind. The service was on point. More

by pcollazo11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 03, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur and for taking the time to leave a 5-star review! We're thrilled to hear that our service team provided helpful and on-point service during your visit. We look forward to assisting you again in the future. Drive safely! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

July 02, 2024

This dealership is amazing more than once for me. I have never seen any prior dealerships treat people the way this one does. AMAZING!!! More

by anna1965baby
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Pattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 03, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you, Anna, for choosing James Wood Chevrolet Buick GMC Decatur and for sharing your positive experience with us. We are thrilled to hear that you found our dealership amazing and have returned multiple times. We pride ourselves on providing exceptional service, and we appreciate your kind words. We look forward to assisting you again in the future. Drive safe and see you next time at James Wood Chevrolet Buick GMC Decatur! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

July 02, 2024

Dealership is great I love it everything I'm there, This is the beat place to work More

by landoneast0531
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Beau Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carey Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandt Wicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Bockemehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Landon East
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you, Anna, for choosing James Wood Chevrolet Buick GMC Decatur and for sharing your positive experience with us. We are thrilled to hear that you found our dealership amazing and have returned multiple times. We pride ourselves on providing exceptional service, and we appreciate your kind words. We look forward to assisting you again in the future. Drive safe and see you next time at James Wood Chevrolet Buick GMC Decatur! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

July 02, 2024

I always feel welcome no matter if it is for service on my vehicle or to buy a new vehicle. Everyone is friendly and helpful. More

by GI_GI_E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Belden, Andrew
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Jul 03, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur and for sharing your positive experience with us. We are thrilled to hear that you always feel welcome and valued when visiting us for service or to purchase a new vehicle. Our team prides itself on providing friendly and helpful service to all our customers. We look forward to welcoming you back for your next visit! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

July 02, 2024

They were very courteous and helpful to get my truck fixed. Friendly and polite in all aspects More

by billandconnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 03, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur and for sharing your positive experience with us. We are thrilled to hear that our team was courteous, helpful, friendly, and polite when helping you get your truck fixed. We appreciate your kind words and look forward to assisting you again in the future. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

July 01, 2024

Very pleasant to work with. No pressure sales. Sales person Rocco was awesome as they come. More

by bkasparek71
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rocco Rotundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur for your automotive needs! We are thrilled to hear about your positive experience with our team, especially with Rocco. We take pride in providing a no-pressure sales environment. We appreciate your kind words and look forward to assisting you in the future. See you next time! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

July 01, 2024

I worked with Shawn Hooe to get my scar scheduled for service. I decided to wait at the dealership while they worked on my car. Shawn said it would take about 2 hours and it was ready in 1 1/2 hours. More

by JMORRIS21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 03, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur! We are thrilled to hear about your positive experience with Shawn and our service team. We're glad we could exceed your expectations and get your car ready sooner than anticipated. We appreciate your feedback and look forward to serving you again. Drive safely! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

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