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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

Overview
Employees
Reviews
Vehicles
4.8
2,529 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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2111 US-287

Decatur, TX

76234

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Showing 2,529 reviews

June 29, 2024

Was an amazing experience working with Cathy and the people there at James Wood. Would recommend them to everyone, in fact I have been for a week now. Thank you for helping me get into my used Chevy Eq More

by vnskogen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cathy Spurgeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur and for recommending us, I truly appreciate it! I'm thrilled to hear you had an amazing experience working with Cathy and the team. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

June 29, 2024

The dealership was clean and organized. Derek ward was professional and helped us find the right vehicle. He was patient and helpful. More

by cpic84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur and for highlighting your positive experience with Derek. I am thrilled to hear that he was professional, patient, and assisted you in finding the right vehicle. I look forward to serving you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

June 29, 2024

James Wood and Tyler Mayfield are first class. I definitely recommend doing business with both! More

by harrisonkhaney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Mayfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur and mentioning our outstanding staff, like Tyler. I appreciate your recommendation and look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

June 29, 2024

Fast and efficient service. Shawn is always cordial and works to deliver a positive customer experience. More

by jerry_mercer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words and the excellent review, Jerry. I'm delighted to hear that Shawn provided fast and efficient service and contributed to a positive customer experience. At James Wood Chevrolet Buick GMC Decatur, I'm always striving to make sure our customers are well taken care of. I look forward to assisting you again! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

June 28, 2024

The dealer ship was well stocked with a variety of vehicles. The salesman was able to get me a fair deal More

by kenparker011965
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Landon East
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 28, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur for your vehicle purchase! We are thrilled to hear that you had a positive experience with our well-stocked inventory and that our salesman was able to get you a fair deal. We appreciate your kind words and look forward to assisting you again in the future. Safe travels! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

June 27, 2024

Everyone was very friendly and helpful. Chris spent time visiting with my husband and I to get to know us in a personal level and was very patient with us. We had a great experience! More

by tclay0527
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cathy Spurgeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maxter and Chris F.
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Jun 28, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your positive experience with us! We are delighted to hear that Chris provided you with friendly and helpful service. Building personal connections with our customers is important to us, and we are glad that you had a great experience at James Wood Chevrolet Buick GMC Decatur. We look forward to welcoming you back in the future or feel free to share your experience with others! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

June 27, 2024

Friendly and efficient and that is all I want to say and not the additional 12 words More

by CAROL.ARLEDGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 28, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the positive review! We appreciate your feedback and are glad to hear you found our team friendly and efficient at James Wood Chevrolet Buick GMC Decatur. We look forward to your next visit! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

June 27, 2024

Clay Estes was the salesman that took care of my purchase at this dealership. Would highly recommend him as he was very knowledgeable to the vehicle he was selling me and also good friendly service at all t More

by JB25
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clay Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 28, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the kind words! We are thrilled to hear about your positive experience with Clay at James Wood Chevrolet Buick GMC Decatur. We appreciate your recommendation and look forward to assisting you next time. Safe travels! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

June 27, 2024

Shawn was very helpful and polite. Great service I will recommend to my friends anytime More

by rowe.brigitte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 28, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur and for the 5-star review, Shawn was delighted to assist you! We appreciate your recommendation to your friends. We look forward to welcoming you back next time or helping your friends find their perfect vehicle. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

June 27, 2024

Got me back on the road. Kristal was great to work with! Warranty company sucked! More

by BRADSHAW.J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 28, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur and for sharing your experience, Bradshaw. We appreciate your feedback and are glad Kristal could assist you in getting back on the road. If you have any further concerns, feel free to reach out to us directly. We look forward to serving you again in the future. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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