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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
Decatur, TX
2,595 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,595 reviews
May 25, 2024
Very friendly responsive personel The lady ? ? Tops them all except j woods Kim folk guy I’m bad w names ? Tops them all except j woods Kim folk guy I’m bad w names More
by PARAWISESERVICES
Verified CustomerEmployees Worked With
Other Employees :
Andrew Jezierski
May 23, 2024
Everyone was great. They were honest and upfront and helped us get the best deal possible. We got the car we needed for our big family. They were honest and upfront and helped us get the best deal possible. We got the car we needed for our big family. More
by macydebord0922
Employees Worked With
Mario
May 23, 2024
Derek was very friendly and very informative. If I had a question he did not seem bothered by it. If I had a question he did not seem bothered by it. More
by DEBKLEMENT23
Employees Worked With
May 23, 2024
James Woods does an excellent job of taking care of my vehicle's maintenance needs. They fix it the first time and return my vehicle as soon as they can. vehicle's maintenance needs. They fix it the first time and return my vehicle as soon as they can. More
by david5811
May 23, 2024
Gets me in quick & delivers as agreed upon. The service advisors are professional and courteous The service advisors are professional and courteous More
by shotgunnavy78
May 22, 2024
Customer Service is what brought me to James Wood, since they have done my annual inspection for registration for my motorcycles and autos of other manufacture since about 2005 (I didn't purchase my previou they have done my annual inspection for registration for my motorcycles and autos of other manufacture since about 2005 (I didn't purchase my previous two motorcycles or three autos from them). Bought my first auto from them in 2017 and second one in 2022. Service department continues to excel after purchase support and will continue to use Service department for all scheduled and other maintenance needs!!! More
by o4nutmeg
Employees Worked With
Other Employees :
Paul Johnson would always remember when which vehicle was due for annual inspection for annual registration even though I had purchased vehicles at other dealerships. His service lead me to purchase two autos from James Wood.
May 22, 2024
Dealership was immaculate and Starla kept me informed throughout the hole buying process answered all my questions and explained everything about the truck completely and also followed up afterwards throughout the hole buying process answered all my questions and explained everything about the truck completely and also followed up afterwards More
by mcdanielpaving
May 22, 2024
Been using this dealership since 1987 I bought my first Oldsmobile 442 and have bought somewhere around 10 to 12 new cars awesome leadership and people. Oldsmobile 442 and have bought somewhere around 10 to 12 new cars awesome leadership and people. More
by burnstech1
Employees Worked With
May 22, 2024
Awesome dealership. They make car buying a pleasure. Karen took all the time necessary to understand my needs and get me into a vehicle They make car buying a pleasure. Karen took all the time necessary to understand my needs and get me into a vehicle More
by garypepaw
Employees Worked With
May 20, 2024
Great job on my aftermarket automatic steps. The fact that Karen was able to reference and quote a brand of aftermarket retracting steps to replace the OEM automatic steps that did not meet my r The fact that Karen was able to reference and quote a brand of aftermarket retracting steps to replace the OEM automatic steps that did not meet my requirements, was great! The service dept also ensured that I had a loaner to drive while they were installed and I had pressing business that did not allow me to wait on the install. More
by wkessinger
