Jerry Ulm Chrysler Dodge Jeep Ram

The salesman was very courteous, and promptly took my phone call to inquire about a vehicle. Once I got to the dealership, he was helpful with the test drive, my trade-in, and moving the process along sm phone call to inquire about a vehicle. Once I got to the dealership, he was helpful with the test drive, my trade-in, and moving the process along smoothly to a sale. More

It was the best most excellent service ever and they helped me out very well on my shopping helped me out very well on my shopping More

My salesperson was wonderful but the fiancé manager was pushy and condescending. I bought a one ton truck so nothing about me says dumb housewife. If I wouldn’t have drove 21/2 hours to see this truck the pushy and condescending. I bought a one ton truck so nothing about me says dumb housewife. If I wouldn’t have drove 21/2 hours to see this truck then I would have left. More

Smooth process beginning to end. Gerald Clarke was great. Roger as well. The managers were fair in regards to negotiating trade in Gerald Clarke was great. Roger as well. The managers were fair in regards to negotiating trade in More

This is the sixth car I have purchased from a dodge dealer in the last year. It was hands down the easiest most pleasant experience ever! I would recommend this dealership to anyone who is serious abou dealer in the last year. It was hands down the easiest most pleasant experience ever! I would recommend this dealership to anyone who is serious about a new car today! More

Malik went way above to make sure I was happy with my car!!! He Definitely made my car buying experience an A+ car!!! He Definitely made my car buying experience an A+ More

I have purchased and have referred friends that have purchased various vehicles. The main reason that I chose them is because of their service departments outstanding customer service. Jerry Ulm use t purchased various vehicles. The main reason that I chose them is because of their service departments outstanding customer service. Jerry Ulm use to have the BEST Service department in the business! Unfortunately, that now is not the case. I have been trying to schedule my friends Jeep, that came in from out of town for some warranty work since Tuesday (5.9.2023). I called several times but couldn't get anyone on the phone... So I drove down in person to speak with a service rep. I eventually had to speak with the service manager to get an appoint by Friday or Saturday. We dropped the car off Thursday night and was the first in line at the service bay. I followed up Friday evening and they said they would call me back shortly with an update but they never did call me back. I called again on Saturday morning (5.13.2023) and it took over 20 minutes to get a hold of someone... I explained my dissatisfaction with having to call several times and the excessive amount of time that it took to get through. They told me that the service manager dropped the ball and the car would not be seen until at least Monday (5.15.2023). I explained the situation again that we need the Jeep diagnosed by Saturday because me friend had to drive back home Sunday morning. The CSR stated if you don't like my service then come and pick up your vehicle... I tried to reason with him but unfortunately they showed me that they were in charge and were not going to help me out! So the moral of the story is do not count on Jerry Ulm to follow through in a timely many with any future service or warranty work even after they sold you the vehicle and the extended warranty... Try to find another dealership that appreciates its' customer, has integrity, and does what they say they are going to do! More

Both the Internet salesman, Ryan C, and Sergio with finance made the buying process easy and smooth. First time I have been this satisfied with a car purchase! finance made the buying process easy and smooth. First time I have been this satisfied with a car purchase! More

Sales is solid. ..Sercice is to hard to work with. Sometimes you just want to call and make an appointment. Online is fine for a simple oil change etc. ..Sercice is to hard to work with. Sometimes you just want to call and make an appointment. Online is fine for a simple oil change etc. More