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Jerry Ward Autoplex
Union City, TN
1,595 Reviews
Jerry Ward Autoplex is located right in Union City, TN which puts us in the perfect place to serve all of Obion County and Northwest Tennessee. From our friendly staff, to our laid-back atmosphere, we can assure you that you will have a great time browsing, test driving, and even buying. We want you to feel comfortable with your purchase, not just today, but months and even years from now! Come buy your next vehicle from the #1 highest rated used car dealership in Tennessee for 6 years in a row 2019, 2020, 2021, 2022, 2023 and now for 2024!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,595 reviews
January 20, 2020
Easy process and Got the payment we needed and excellent people to work with. Would buy from again. They even went above expectations!!! Thanks guys ! people to work with. Would buy from again. They even went above expectations!!! Thanks guys ! More
by Shake2pup
Verified CustomerEmployees Worked With
Tim Long, Matt Dunn, Chris Mealer
January 20, 2020
I had a great experience buying my first car from Jerry Ward Autoplex. Tony Dobson was helpful throughout the process. He explained why my car was a good purchase without being overly pushy or pretending t Ward Autoplex. Tony Dobson was helpful throughout the process. He explained why my car was a good purchase without being overly pushy or pretending that he knew anymore about the car than he actually did. As an extra perk, he filled up the car with gas while I waited on paperwork. I would recommend. More
by delie
January 20, 2020
Love Jerry Ward Autoplex! Tony, Matt, Todd were great to work with. Wouldn’t trade anywhere else! Just like dealing with old friends. Thanks for the opportunity. work with. Wouldn’t trade anywhere else! Just like dealing with old friends. Thanks for the opportunity. More
by Cliff
January 17, 2020
Had a great time working with a great team. No pressure, no rush. They stayed within our criteria for a vehicle and we found one that we are happy with. People are friendly and focused. We will be back in t no rush. They stayed within our criteria for a vehicle and we found one that we are happy with. People are friendly and focused. We will be back in the future. Thanks guys. More
by Old folks
January 14, 2020
I will definitely recommend this dealership to everyone.. Fantastic customer service.. Chris Russ & Matt were outstanding at helping me find a vehicle that worked for me..Definitely will do business with the Fantastic customer service.. Chris Russ & Matt were outstanding at helping me find a vehicle that worked for me..Definitely will do business with them in future.. Thanks guys!!Yall are awesome!!! More
by rickman_teresa
Employees Worked With
Chris Mealer Russ Thomas Matt Dun , Russ Thomas, Matt Dunn, Chris Mealer
January 14, 2020
I highly recommend this dealership!! They went above and beyond to find the perfect car for me!! A special thank you to Matt Dunn and Tony Dobson!!! beyond to find the perfect car for me!! A special thank you to Matt Dunn and Tony Dobson!!! More
by Redribbon,cruz2014
January 10, 2020
We will definitely do business with Jerry Ward again. Thanks to Tony Dobson and Russ Thomas for all your help! Great place to do business! Thanks to Tony Dobson and Russ Thomas for all your help! Great place to do business! More
by kboshers75
January 09, 2020
This is my second purchase through Tony and he always makes sure I leave in the car I like! He is so helpful and I am glad to do business with him! makes sure I leave in the car I like! He is so helpful and I am glad to do business with him! More
by Jenabeahaney
January 09, 2020
Pleasant and easy! Amy, Mike, and Matt were awesome! Thank you Matt for not kicking me out of the store. Hahaha.. Great service! Thank you Thank you Matt for not kicking me out of the store. Hahaha.. Great service! Thank you More
by Dagmar
January 08, 2020
Great group of people! The team worked with me on my trade in. I received a fair price on my new GMC Acadia as well as for my trade in. First time I have left a dealership feeling good about deal I made trade in. I received a fair price on my new GMC Acadia as well as for my trade in. First time I have left a dealership feeling good about deal I made. Thanks Chris, Matt, and TIm for your help and hospitality! More
by Josh.smith09
