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Jerry Ward Autoplex
Union City, TN
1,587 Reviews
Jerry Ward Autoplex is located right in Union City, TN which puts us in the perfect place to serve all of Obion County and Northwest Tennessee. From our friendly staff, to our laid-back atmosphere, we can assure you that you will have a great time browsing, test driving, and even buying. We want you to feel comfortable with your purchase, not just today, but months and even years from now! Come buy your next vehicle from the #1 highest rated used car dealership in Tennessee for 6 years in a row 2019, 2020, 2021, 2022, 2023 and now for 2024!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,587 reviews
May 24, 2024
This dealership was first class from start to finish. They were able to accommodate my extremely tight time frame and not make me feel rushed. I was very impressed with every aspect of my car buying ex They were able to accommodate my extremely tight time frame and not make me feel rushed. I was very impressed with every aspect of my car buying experience. Highly recommend! More
by arkear
May 22, 2024
Best experience ever! Norman very honest, will do business again when need new vehicle! Very good buisness! Norman very honest, will do business again when need new vehicle! Very good buisness! More
by Brian
Verified CustomerMay 10, 2024
The staff is friendly and knowledgeable. The service is done quickly and efficiently. I am provided with a clean, comfortable place to wait while the service is completed. The service is done quickly and efficiently. I am provided with a clean, comfortable place to wait while the service is completed. More
by cahbarnes1
Employees Worked With
May 08, 2024
Had a great experience with Tony and Jerry Ward Autoplex. Fully remote deal went as smooth as possible. Fantastic communication and great people to work with. Fully remote deal went as smooth as possible. Fantastic communication and great people to work with. More
by ogM2eTN
Employees Worked With
May 08, 2024
We have bought a few vehicles from Mr. Tony and have always been happy with them. He is sure to check on us after the sale and doesn't mind answering our questions afterwards. Tony and have always been happy with them. He is sure to check on us after the sale and doesn't mind answering our questions afterwards. More
by Barker17
May 04, 2024
Tony was very helpful in getting me approved for the car, showed great patience throughout my process, excellent communication, and made my experience super smooth! showed great patience throughout my process, excellent communication, and made my experience super smooth! More
by kd76.long
April 28, 2024
Awesome car dealership. Tony Dobson was really nice and helpful. Everyone was super friendly. A++ dealership Tony Dobson was really nice and helpful. Everyone was super friendly. A++ dealership More
by Ddamesworth
April 28, 2024
Jerry, Byron and Mike are wonderful people to work with. My vehicle was a total loss in an accident beyond my control. They understood my disappointment and went above & beyond to make the process of findin My vehicle was a total loss in an accident beyond my control. They understood my disappointment and went above & beyond to make the process of finding another vehicle as easy as possible. I will continue to be a loyal customer of Jerry Ward Autoplex because of the honesty, professionalism, and genuine care they give. More
by ms.tthomas23
April 25, 2024
Everyone is very nice & accommodating. Worked with us on getting our vehicle fixed and back on the road. Thanks & hats off to everyone involved ❤️ Worked with us on getting our vehicle fixed and back on the road. Thanks & hats off to everyone involved ❤️ More
by Deb
April 24, 2024
Great experience! ! Thank you for the quick service and help! We would recommend again to others!! ! Thank you for the quick service and help! We would recommend again to others!! More
by bblewis
