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Jerry Ward Autoplex
Union City, TN
1,650 Reviews
Jerry Ward Autoplex is located right in Union City, TN which puts us in the perfect place to serve all of Obion County and Northwest Tennessee. From our friendly staff, to our laid-back atmosphere, we can assure you that you will have a great time browsing, test driving, and even buying. We want you to feel comfortable with your purchase, not just today, but months and even years from now! Come buy your next vehicle from the #1 highest rated used car dealership in Tennessee for 6 years in a row 2019, 2020, 2021, 2022, 2023 and now for 2024!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,650 reviews
October 10, 2025
Devin was amazing and very helpful. He always kept a positive vibe and it's refreshing to see someone in a job like this praising the Lord. I was very happy with my vehicle and got a ve He always kept a positive vibe and it's refreshing to see someone in a job like this praising the Lord. I was very happy with my vehicle and got a very good price with little hassle. I would highly recommend checking them out. More
by jdstiner37
Verified Customer
October 10, 2025
Friendly service and ready to negotiate. Filled the tank up with gas. Gave me an out the door price. Filled the tank up with gas. Gave me an out the door price. More
by Kfranklin1957
October 05, 2025
Service Department is Top Notch Quality and Customer Service Dependable Competitive Pricing Delivery on Time Service Dependable Competitive Pricing Delivery on Time More
by Ut38261
October 03, 2025
Routine oil change! !2 1/2 hrs. Waiting for help from a family member!!Failed to get the o ring on properly and didn’t check to make sure it wasn’t leaking. Oil was comin !2 1/2 hrs. Waiting for help from a family member!!Failed to get the o ring on properly and didn’t check to make sure it wasn’t leaking. Oil was coming out , car smoking. On the side of the highway. Called the shop said to call a tow 280.00. Insurance didn’t cover repeated call to the shop NO Answer. More
by tammycherry
Employees Worked With
September 26, 2025
Great service Jerry Ward service department gets you in an out welcome place to sit an wait watch tv while waiting an out welcome place to sit an wait watch tv while waiting More
by babygirl_likes_purple0275
September 23, 2025
The team at Ward Autoplex were prompt and courteous, and went above and beyond to make sure needs were met. New driver happy car owner. Check out Lenny’s BBQ down the road while there. went above and beyond to make sure needs were met. New driver happy car owner. Check out Lenny’s BBQ down the road while there. More
by rcarter
Employees Worked With
September 19, 2025
Great people with a professional attitude, ability to talk with you and give you the best deal. talk with you and give you the best deal. More
by jlevister
September 17, 2025
This dealership is excellent. Mr. Jason Gorton and the customer service team are friendly and work so very hard to accommodate each and every customer. I am so thankful for the th Mr. Jason Gorton and the customer service team are friendly and work so very hard to accommodate each and every customer. I am so thankful for the the entire team at Jerry Ward Autoplex. They were very thorough and made sure that I had the vehicle I wanted. I highly recommend them. If you want great service and a beautiful high quality vehicle call the outstanding team at Jerry Ward Autoplex. More
by nclaybrooks4532
September 13, 2025
Great set of gentlemen! Very good selection of vehicles and great prices 🫶🏻 We will most definitely be sending our friends and families there . Very good selection of vehicles and great prices 🫶🏻 We will most definitely be sending our friends and families there . More
by BBTLB
