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Jessup Auto Plaza
Cathedral City, CA
1,802 Reviews
When you arrive at the Jessup Auto Plaza service department, you will find the accommodations clean and well-lit. We have a nice customer lounge with T.V., complimentary Wi-Fi internet, Starbucks coffee, pastries and other creature comforts.
Jessup Auto Plaza has 44 Service Bays to ensure we can meet your needs in a timely manner. Our service technicians are ASE and GM certified. We have 2 GM World Class technicians and several GM Master techs so we can service or repair your vehicle to factory standards.
For larger repairs, the Jessup Auto Plaza Body Shop is state-of-the-art. We have all the high-tech tools and we use only genuine GM Parts. Our GM Master techs and GM World Class technicians can restore your vehicle to "like it never happened" condition, and our work is guaranteed for as long as you own your vehicle. Your vehicle safety and performance is nothing to gamble on. Bring it to Jessup Auto Plaza and rest assured your work order will be completed to factory standards. We work with all major insurance companies and we will take care of the details to get you back on the road.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:30 PM
Tuesday 8:30 AM - 8:30 PM
Wednesday 8:30 AM - 8:30 PM
Thursday 8:30 AM - 8:30 PM
Friday 8:30 AM - 8:30 PM
Saturday 9:00 AM - 8:30 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,802 reviews
June 27, 2025
They always take such great care of my car! ! Sergio was my advisor and he coordinated with Eddie in Parts to get what my car needed. Gerry the technician fixed my car and it runs perfectly! Chr ! Sergio was my advisor and he coordinated with Eddie in Parts to get what my car needed. Gerry the technician fixed my car and it runs perfectly! Chris, Ron, and Melissa run an awesome department from the advisors to the technicians. Everyone should bring their cars and trucks to Jessup Auto Plaza’s Service Department. They’ll take care of your car with a smile!! Thank you!! More
by lizburgon
Verified CustomerEmployees Worked With
Other Employees :
Eddie Jimenez - Parts, and Gerry Garcia - Technician
June 26, 2025
they couldn’t look at my safety restraints because of my low battery or diagnose it do to that so xxxx my safety right low battery or diagnose it do to that so xxxx my safety right More
by mr_valdez05
Employees Worked With
June 26, 2025
We were checking on a nail in a tire and through the diligence of the service department we found that our tires sorely needed replacement. They were in bad condition. Afterwards we left for our home i diligence of the service department we found that our tires sorely needed replacement. They were in bad condition. Afterwards we left for our home in Oregon with confidence on new tires. Thanks Jessup for taking care of us and our safety. More
by rjcalciano
Employees Worked With
June 25, 2025
Excellent costumer service definitely I’ll recommend it and Leo es the best he take serious is work and Leo es the best he take serious is work More
by hmigueve
June 25, 2025
The people of Jessup make this dealership my preferred place to shop and get service place to shop and get service More
by 003P.MARTINEZ
Employees Worked With
Other Employees :
Jose Granillo and Stephanie Arroyo
June 25, 2025
My entire experience with Jessup Service was positive. It was super easy to make an appointment through the Cadillac app. When I arrived I was quickly greeted and checked in. I really liked that right It was super easy to make an appointment through the Cadillac app. When I arrived I was quickly greeted and checked in. I really liked that right after I checked in I got a text from Sergio that I could use to communicate with him throughout the time my car was in for service. Sergio was very communicative and helpful. My car ended up needing a new tire so I had to return a day later to get the tire mounted and when I did return Sergio made sure the car went right back to have the tire installed while I waited. It was a great service experience overall. More
by travelman_90069
Employees Worked With
June 25, 2025
Jessup makes it right! Thanks to Dave Anderson and the technical team for resolving an electrical issue on our new 2025 Equinox EV. Thanks to Dave Anderson and the technical team for resolving an electrical issue on our new 2025 Equinox EV. More
by Coringham
Employees Worked With
Other Employees :
Eli Aguilar
June 25, 2025
Paytrick was knowledgeable and efficient and, consequently, I had a very positive experience at Jessup. It, also, was probably the shortest turnaround I've had for routine service. consequently, I had a very positive experience at Jessup. It, also, was probably the shortest turnaround I've had for routine service. More
by rabucmo
Employees Worked With
June 25, 2025
Presto and David were very helpful getting the deal done without my even needing to go in to look at the vehicle before purchasing. Great service. without my even needing to go in to look at the vehicle before purchasing. Great service. More
by mattyda75
June 25, 2025
Mellisa was courteous and attentive. She made sure my concerns are taken cared of. She's excellent! She made sure my concerns are taken cared of. She's excellent! More
by oryo.gumails
Employees Worked With
