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Jessup Auto Plaza
Cathedral City, CA
1,645 Reviews
When you arrive at the Jessup Auto Plaza service department, you will find the accommodations clean and well-lit. We have a nice customer lounge with T.V., complimentary Wi-Fi internet, Starbucks coffee, pastries and other creature comforts.
Jessup Auto Plaza has 44 Service Bays to ensure we can meet your needs in a timely manner. Our service technicians are ASE and GM certified. We have 2 GM World Class technicians and several GM Master techs so we can service or repair your vehicle to factory standards.
For larger repairs, the Jessup Auto Plaza Body Shop is state-of-the-art. We have all the high-tech tools and we use only genuine GM Parts. Our GM Master techs and GM World Class technicians can restore your vehicle to "like it never happened" condition, and our work is guaranteed for as long as you own your vehicle. Your vehicle safety and performance is nothing to gamble on. Bring it to Jessup Auto Plaza and rest assured your work order will be completed to factory standards. We work with all major insurance companies and we will take care of the details to get you back on the road.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:30 PM
Tuesday 8:30 AM - 8:30 PM
Wednesday 8:30 AM - 8:30 PM
Thursday 8:30 AM - 8:30 PM
Friday 8:30 AM - 8:30 PM
Saturday 9:00 AM - 8:30 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,645 reviews
May 03, 2025
Excellent customer service. DANIEL was very attentive to my issue. Excellent communicator kept me informed the entire time. They got my vehicle done right away which is very imp DANIEL was very attentive to my issue. Excellent communicator kept me informed the entire time. They got my vehicle done right away which is very important to me because it’s a work truck. Dealership is clean easy access in their service drive. Dan Jessup is real nice as well. Came out and greeted us Offered us all ice cream cones. More
by BRENTWCRABTREE
Verified Customer
May 03, 2025
Daniel is very caring and attentive. We appreciate and enjoy working with him each time we need service We appreciate and enjoy working with him each time we need service More
by acesteve01
May 01, 2025
The entire service team awesome, friendly and welcoming. Sean always goes above and beyond to make my experience pleasurable! Sean always goes above and beyond to make my experience pleasurable! More
by karllinz1968
May 01, 2025
The staff at Jessup are a pleasure to deal with. I am always dealt with professionally and courteously. I am always dealt with professionally and courteously. More
by mfreko
Employees Worked With
May 01, 2025
Daniel followed through great on the service. I know its the same Jessup family who owns the two adjoining dealerships but find it hard to see that Cadillac does not have its own up to date wai I know its the same Jessup family who owns the two adjoining dealerships but find it hard to see that Cadillac does not have its own up to date waiting area for its owners. Cadillac has always been considered a premium brand and with vehicles well over 100K should have a beautiful waiting area. I love the gentleman who greats you when you come in for service. Its a wonderful addition to your dealership, Highly recommend Daniel Mejia. Note, the mechanic who serviced my car put air into my tires. When I got home I noticed one air cap missing and the other three were loose and not tightened down. More
by Mccullochbussvc
Employees Worked With
April 30, 2025
Great experience everytime I go friendly service people and everyone I meet is professional and helpful … Art Ilano has always answered all my questions regarding my car I trust this Dealership 100% and everyone I meet is professional and helpful … Art Ilano has always answered all my questions regarding my car I trust this Dealership 100% More
by ERNESTINA.RIOS
Employees Worked With
April 30, 2025
Great professional friendly service . Getting an appointment was quick, work was completed efficiently. Was a good experience Getting an appointment was quick, work was completed efficiently. Was a good experience More
by rose.perrin
Employees Worked With
April 30, 2025
Overall good. .. Thank you !!! Thank you !!! Had to talk to 3 different Service Advisors fir an Oil Change .. Thank you !!! Thank you !!! Had to talk to 3 different Service Advisors fir an Oil Change More
by rlabi49557
Employees Worked With
