Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jessup Auto Plaza
Cathedral City, CA
1,728 Reviews
When you arrive at the Jessup Auto Plaza service department, you will find the accommodations clean and well-lit. We have a nice customer lounge with T.V., complimentary Wi-Fi internet, Starbucks coffee, pastries and other creature comforts.
Jessup Auto Plaza has 44 Service Bays to ensure we can meet your needs in a timely manner. Our service technicians are ASE and GM certified. We have 2 GM World Class technicians and several GM Master techs so we can service or repair your vehicle to factory standards.
For larger repairs, the Jessup Auto Plaza Body Shop is state-of-the-art. We have all the high-tech tools and we use only genuine GM Parts. Our GM Master techs and GM World Class technicians can restore your vehicle to "like it never happened" condition, and our work is guaranteed for as long as you own your vehicle. Your vehicle safety and performance is nothing to gamble on. Bring it to Jessup Auto Plaza and rest assured your work order will be completed to factory standards. We work with all major insurance companies and we will take care of the details to get you back on the road.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:30 PM
Tuesday 8:30 AM - 8:30 PM
Wednesday 8:30 AM - 8:30 PM
Thursday 8:30 AM - 8:30 PM
Friday 8:30 AM - 8:30 PM
Saturday 9:00 AM - 8:30 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,728 reviews
June 02, 2025
Ron was top notch! Sent me pix of transmission leak and had the problem fixed asap. Car was cleaned - looked as good as a full detail! Sent me pix of transmission leak and had the problem fixed asap. Car was cleaned - looked as good as a full detail! More
by mbachli
Verified CustomerEmployees Worked With
June 02, 2025
Typical car dealership- sales manager called me with the hype of joining the Jessup family, lifetime relationship, thrill of a new automobile and new lifestyle. Puleese - it’s just a car…. hype of joining the Jessup family, lifetime relationship, thrill of a new automobile and new lifestyle. Puleese - it’s just a car…. More
by robin_teneyck
June 02, 2025
Helpful, polite, explains the services in detail, called as soon as the vehicle was evaluated to get approval for required services. Didn’t over sale unnecessary repairs. as soon as the vehicle was evaluated to get approval for required services. Didn’t over sale unnecessary repairs. More
by pvon77
June 01, 2025
I had a 9:00 appointment for which I was right on time for. I was not checked in until 9:25-9:30. This is unacceptable. Isn't my time as valuable as theirs? They either had too many appointments at 9:00 o for. I was not checked in until 9:25-9:30. This is unacceptable. Isn't my time as valuable as theirs? They either had too many appointments at 9:00 or they accepted walk ins ahead of us who made appointments. More
by rlovich629
Employees Worked With
June 01, 2025
I always feel like I am welcome back at Jessup. I drive from Moreno Valley for their exceptional service! I’m never disappointed. I drive from Moreno Valley for their exceptional service! I’m never disappointed. More
by SCOTTNJIM
Employees Worked With
May 31, 2025
Great company with an amazing sales and financing staff. They made my first purchase of a Chevrolet product easy and simple. Great customer service after the sale as well. Me and my new Corvette are vey They made my first purchase of a Chevrolet product easy and simple. Great customer service after the sale as well. Me and my new Corvette are vey happy we met at Jessup Auto Plaza. More
by GENE.BURTON
May 30, 2025
Bought the vehicle over the phone. The price was list with no markup unlike Honor GMC. Honor GMC. Quote one price over the phone which was list but when the paperwork showed up online, The price was list with no markup unlike Honor GMC. Honor GMC. Quote one price over the phone which was list but when the paperwork showed up online, they had marked up the car $10,000 over list and added $3,000 of dealer options that they said we’re mandatory at their dealer. My response to them after I called and discussed it over the phone was telling them to keep it. The next day I found the one I was looking for at Jessup GMC. Everything was handled over the phone or email even my trade-in. I could go on but if you want to make buying a new vehicle check these guys out and ask for Alexis More
by Michael Patterson
May 30, 2025
May 30, 2025
excellent service short waiting time for service rider . Waiting time for service oil change enjoy coffee and cold water at the waiting room. Waiting time for service oil change enjoy coffee and cold water at the waiting room. More
by sailabouni
Employees Worked With
May 30, 2025
I was in for a repair on a power button that was faulty and once again the dealership could not promise me a loaner car without having to go to enterprise down the street. For a luxury car dealer, it seems and once again the dealership could not promise me a loaner car without having to go to enterprise down the street. For a luxury car dealer, it seems that loaners should be on hand and ready to provide to customers especially during a repair of a faulty part under warranty on a car that’s only 10 months old. Also, it took 6 hours to complete repair and multiple calls for updates that were never answered. The text link for updates were never updated. More
by andrew.himple
Employees Worked With
