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Jim Butler Chevrolet

Fenton, MO

Overview
Employees
Reviews
Vehicles
4.3
7,766 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,766 reviews

March 19, 2024

From the time I came in to the time I left nothing but perfect everybody was professional and courteous More

by jfino1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JAY, salesman, and Robert the finance guy
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Mar 21, 2024 -

Jim Butler Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

March 19, 2024

Bryan is great. Wont purchase from anyone else besides Bryan. He is very helpful anytime I reach out to purchase a vehicle More

by jgunn71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan lagunas
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Mar 21, 2024 -

Jim Butler Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!

March 19, 2024

Jim Butler had great discounts on new Silverado's. Bryan Lagunas was my salesman. Very knowledgeable, answered any and all my questions! More

by jkhank2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Lagunas
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Mar 21, 2024 -

Jim Butler Chevrolet responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

March 19, 2024

It took 30 min for them before I was even able to get out of my car after pulling in the garage. My oil change and tire rotaion took a total of 3 hours. I was also charged way more than I had expected withou More

by kcirishgirl27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kim Hausmann
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 21, 2024 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We apologize that your experience didn't live up to your expectations. I will be sure to speak with our service manager regarding your concerns. If you wish to further discuss your experience, please reach out to our service manager directly at 636-717-2790.

March 19, 2024

Got done what I needed! Nice to have water there to drink, and comfortable place to sit and wait! More

by ruth10001
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Hausmann
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Mar 21, 2024 -

Jim Butler Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

March 19, 2024

Is My experiences have been great. Staff very helpful and know the business. I recommend the service and dealership to all my friends. More

by mwebb918
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 21, 2024 -

Jim Butler Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

March 18, 2024

Kim was really great. Explained everything and provided me with everything I needed. She was pleasure to work with. The work qas done greatly. Thank to your staff. More

by marcelostlouis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 20, 2024 -

Jim Butler Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

March 18, 2024

Always great communication, service times are long but service itself is great friendly and helpful More

by irishpeach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 20, 2024 -

Jim Butler Chevrolet responded

Hi, thank you so much for the positive review! We hope to see you soon!

March 18, 2024

The price for an oil change/tire rotation was $40 more than expected from same exact services at another dealership. Was told after i paid for services that i could receive a car wash. Overall I was dissa More

by Kbash2212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know and didn’t keep track.
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Mar 20, 2024 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We have done our research and found that our prices are comparable with other dealerships in our area, including Dobbs. If you wish to further discuss why you are dissatisfied with your experience, please reach out to our service manager directly at 636-717-2790.

March 18, 2024

Won’t go back. These people just want to get as much money out of you as they can. More

by russellshilo21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Idk
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Mar 20, 2024 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We apologize that you feel this way. Our records indicate that you received and oil change and an alignment. We are confused as to why you feel this way. If you wish to further discuss your experience, please reach out to our service manager directly at 636-717-2790.

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