Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jim Butler Chevrolet
Fenton, MO
6,833 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 AM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,833 reviews
April 25, 2024
Service called me and said they needed my truck for another day and I did not have any other transportation I was already late to work because I had to wait for someone from the dealership to transport another day and I did not have any other transportation I was already late to work because I had to wait for someone from the dealership to transport me to work I called the place that they had brought my vehicle to and they said it has been done for 4 hours the service person lied and said the company they brought it to did have the parts to put on my vehicle magically my truck was at the dealership when I was picked up I don't appreciate being lied to More
by bignickloesch
Verified CustomerEmployees Worked With
Don't know who
Helpful April 25, 2024
Matt was great to work with. Very accommodating to all my requests. He was very patient with us and was helpful to Bridget who was shadowing him. The finance guy, Joe, I believe Very accommodating to all my requests. He was very patient with us and was helpful to Bridget who was shadowing him. The finance guy, Joe, I believe, was amazing. Able to make it happen meeting all of our needs. My next truck will definitely be from Jim Butler! We were there a while, but it was all worth it. More
by fjsoellner52
April 23, 2024
Great service always accommodating very pleasant to work with the night drop is a great option to have when you are unable to get to the dealership during normal hours and the shuttle service is a big part with the night drop is a great option to have when you are unable to get to the dealership during normal hours and the shuttle service is a big part of why I keep coming back to Jim Butler More
by brian.ketcherside
April 23, 2024
Customer Service is the BEST here. Everyone friendly and concerned for your needs, through out the Car Buying experience.. Everyone friendly and concerned for your needs, through out the Car Buying experience.. More
by jymstone
Employees Worked With
April 23, 2024
Good service with quick turn around times. Scheduling is easy and staff is polite and friendly. Scheduling is easy and staff is polite and friendly. More
by darin6735
Employees Worked With
April 20, 2024
Needs to work on customer service. Promised rental car, did not have one available. Then dealer left us stranded at enterprise. Promised rental car, did not have one available. Then dealer left us stranded at enterprise. More
by m.rod.01170
Employees Worked With
April 20, 2024
Kim was excellent when my vehicle was in the shop for service. Afterwards I texted twice and called once with a question but she never responded. I brought my vehicle in for service on a Tuesday after service. Afterwards I texted twice and called once with a question but she never responded. I brought my vehicle in for service on a Tuesday afternoon, my appointment was for Wednesday morning at 7:30. They didn't start working on it until Friday. More
by richquinton
Employees Worked With
