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Jim Butler Chevrolet

Fenton, MO

4.3
7,626 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,627 reviews

March 18, 2023

Second purchase from them in the last 5 years! Their sales and service department are top notch! More

by M. Carroll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wilcox Yorama
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2023 -

Jim Butler Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

March 18, 2023

Matt was exceptionally helping us find a vehicle for me (5'2") and that my husband (6'3") could ride or drive comfortably if needed. We were down a vehicle because our truck is waiting for parts until Apr More

by marttaylor2206
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Darr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Vallee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2023 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

March 18, 2023

The service was great, arrived on time and immediately serviced. Very satisfied.with service personnel. More

by seaturkey2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2023 -

Jim Butler Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

March 17, 2023

A beautiful dealership the people there are great. The only problem I had is I went out to a Chevy dealer and drove away in a Mitsubishi, which I have to take to Frank Leta to have service. I did not More

by futrell49ers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2023 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. Yes, we are a Chevy dealership, but we also sale used cars as well. For your normal maintenance concerns, please bring it to us! If there is anything more, please bring it to us and we'll take care!

March 17, 2023

Worst experience. Went in for oil change. They recommend recall on headlights. $900 later/5days. My turn signal still don’t work. More

by dannymac_1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gene Wondell
Mar 22, 2023 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We apologize that his happened. Please reach out to our Service Manager Gene Wondell at (636) -717-3030.

March 16, 2023

Always kind and friendly,very good customer service! ! I highly recommend Jim !! Always a great job! More

by lisaflynn065
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Wondell
Mar 23, 2023 -

Jim Butler Chevrolet responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

March 15, 2023

Every one was very helpful and kind. They got us the car and deal we wanted. More

by kelsey.streicher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Rhame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2023 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

March 13, 2023

Love working with Kim though getting parts took a while which is no fault to anyone at the dealership once they came in everything was completed quickly More

by krisharris01527
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2023 -

Jim Butler Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! We sincerely thank you for the positive review, and look forward to seeing you again soon!

March 13, 2023

I had a great experience. Is that 15 words yet? If it isn't then I'm sorry but you get the point. More

by tom39303
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Wondell
Mar 14, 2023 -

Jim Butler Chevrolet responded

Hi, your wonderful feedback and rating mean a lot to us. We're looking forward to your next visit with us!

March 13, 2023

After I got home I noticed an issue with the service that was provided. I left voicemail with the service advisor. Shortly afterward, he called and said their tech had to meet with the service manager. He More

by pennsy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember his name
Mar 14, 2023 -

Jim Butler Chevrolet responded

We're pleased to know we have been able to exceed your expectations and really help you out! We hope to be of service to you again in the future. Best wishes, Jim Butler Chevrolet, INC.

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