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Jim Butler Chevrolet

Fenton, MO

Overview
Employees
Reviews
Vehicles
4.3
7,699 Reviews
Contact Dealership

759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,699 reviews

December 26, 2022

CALEB WAS AWESOME! Everyone was so nice and the process was so smooth. It was an experience I can’t forget More

by tstrayhorn93
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 26, 2022 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

December 26, 2022

Made an appointment 2 weeks in advance, dropped truck off a few minutes before appointment time. Truck sat the rest of the week (4 days) without ever even being looked at. I picked it up Friday night and More

by rmreed86
Recommend Dealer
No
Employees Worked With
Chris
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Dec 26, 2022 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We apologize that your visit didn't live up to your expectations. We attempt to be transparent at the time of drop off about how long it will take us to look at your vehicle. We understand that when your vehicle breaks down it can be very frustrating. Your appointment time is to meet with your service advisor to triage and set a game plan for your vehicle. From there your vehicle waits in line for the next appropriate service tech. In your case the appropriate service tech was a journeyman tech. Our journeymen techs are currently 4 days out from drop off. We are diligently working to improve on our wait times and hope that our efforts to improve are evident in future visits. If you wish to further discuss your visit, please reach out to me directly at toden@jimbutlerchevrolet.com.

December 25, 2022

I would send my 82 year old mother to Jim Butler to buy a car, need I say anything more. More

by tonyg6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill "Fuzz" Steinlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Steinlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 26, 2022 -

Jim Butler Chevrolet responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Butler Chevrolet, INC.. We sincerely value your business and look forward to your next visit!

Dec 27, 2022 -

Jim Butler Chevrolet responded

We're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

December 24, 2022

Amazing dealership with first class people. They were very patient and accommodating to my needs. More

by CSTARKEY20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Rhame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Bay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill "Fuzz" Steinlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 26, 2022 -

Jim Butler Chevrolet responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Dec 27, 2022 -

Jim Butler Chevrolet responded

Thank you so much for your positive comments about Jim Butler Chevrolet, INC.! If you have any further questions, please give us a call. We're always happy to help!

December 24, 2022

Clean friendly delivery was great everything thing that was promised was delivered apps were signed in More

by glennklump
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 26, 2022 -

Jim Butler Chevrolet responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

Dec 27, 2022 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

December 23, 2022

I have bought 10 trucks from Jim Butler and have placed 100 down towards an EV when they come available. More

by DT1706
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 26, 2022 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

Dec 27, 2022 -

Jim Butler Chevrolet responded

Thank you so much for your positive comments about Jim Butler Chevrolet, INC.! If you have any further questions, please give us a call. We're always happy to help!

December 23, 2022

Professional yet caring. From the time you enter all employees went out their way to reduce the stress. More

by grandkid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wyatt , Gene Wondell
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Dec 23, 2022 -

Jim Butler Chevrolet responded

Hello, thank you for your kind words and this wonderful review! We sincerely value your business and look forward to your next visit!

December 22, 2022

The people working at Jim Butler Chevy, whether in service, sales, operations, accounting - are all awesome folks. All very polite and always ask how I’m doing and they all are terrific at their jobs. More

by bwethington85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Timmons
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Dec 23, 2022 -

Jim Butler Chevrolet responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Butler Chevrolet, INC.. We do hope we can be of assistance in the future. Take care!

December 22, 2022

Ian Jackson was great! The experience was a positive one! All of my concerns and questions were addressed. Thank you! More

by vaningerk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Steinlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 23, 2022 -

Jim Butler Chevrolet responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Butler Chevrolet, INC.. Please let us know if there is anything else we can do for you; we are more than happy to help!

December 22, 2022

Chris Saettele was amazing, I bought my last truck from him also and he always goes above and beyond. He found me what I was looking for and took care of everything very quickly. I would recommend him to a More

by terryl0
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brian Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Saettele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 23, 2022 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Our entire team works hard to work with your budget and get you the best deal. Thanks for highlighting some of our staff who helped make this such a great experience! We're always here with the same great service whenever you need service or another vehicle!

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