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Jim Butler Chevrolet

Fenton, MO

4.3
7,699 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,699 reviews

December 16, 2022

The shadow service is great for people like me that don’t have a way to get back home and back to the dealership and every driver I have had has been very professional. Thanks Butler Chevrolet More

by harold.turnbough
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Brinley
Dec 20, 2022 -

Jim Butler Chevrolet responded

Turnbough, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We look forward to your next visit! Take care!

December 16, 2022

Needed oil change, tire rotation, as well as inspection for new tags. Turns out I needed a new battery as well. Personnel were very friendly and helpful. Work was completed in time told to me. More

by Loismpower1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez, Gene Wondell
Dec 20, 2022 -

Jim Butler Chevrolet responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

December 16, 2022

Just got back from taking my new car to the service dept. Shout out to KIm for helping me get it done quickly and with no appointment.. Thanks, Kim Mike More

by michael.benedek
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Vallee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2022 -

Jim Butler Chevrolet responded

We're happy you found our staff to be so supportive during your experience here at Jim Butler Chevrolet, INC.. We are always more than happy to assist you if anything else comes up. Take care!

December 15, 2022

Great customer service during our first experience at Jim Butler. Glad we selected this dealership. More

by katie5426
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez, Gene Wondell
Dec 19, 2022 -

Jim Butler Chevrolet responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

December 15, 2022

Friendly service from Bill who communicated with me every step of the way. My truck was taken care of on the first visit! I am completely satisfied with the service I was given More

by dlmail68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Bay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Saettele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Johnson
Dec 19, 2022 -

Jim Butler Chevrolet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Jim Butler Chevrolet, INC.! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 15, 2022

The service I received was great, as always. However I was taken aback by the increase in the cost of a basic oil change to ~$90 (tire rotation not included). Although my preference would be to More

by mcginnisclan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wyatt
Dec 19, 2022 -

Jim Butler Chevrolet responded

Hello there, we appreciate you taking the time to leave us this feedback. If you're ever in need of more help, please let us know!

December 15, 2022

Dealer has helped me with resolving issues. Ian was an excellent salesman and has helped me to resolve some issues I had. Great job! More

by hollingseadkl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Steinlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Jim Butler Chevrolet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Jim Butler Chevrolet, INC.! If you have any further questions, please give us a call. We're always happy to help!

December 14, 2022

Kim greeted me and was very friendly. My vehicle was serviced well and quickly. Very pleased. More

by cerna.christina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2022 -

Jim Butler Chevrolet responded

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

December 13, 2022

I was pleased with what we were able to do thanks for going the extra mile to get the very best interest rate. More

by psiebel.siebel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Darr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stacey Thornton, Jr.
Dec 13, 2022 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

December 12, 2022

I was in to have two tires replaced. But I waited for 3 hours. Seemed a bit excessive. The quality of work is perfectly fine and I will continue to bring my vehicle here. Just seems More

by ryan.nolte1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Phillips
Dec 13, 2022 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We apologize that your visit didn't live up to your expectations. I will be sure to speak with the service manager regarding the time issues that we are having. We hope that our efforts to improve are evident in future visits.

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