Back

Jim Butler Chevrolet

Fenton, MO

4.3
7,626 Reviews
Contact Dealership

759 Gravois Bluffs Blvd

Fenton, MO

63026

Directions

By Type

Showing 7,626 reviews

April 16, 2022

They were all Great . But I don't like them picking my car because I would of liked a Cheaper and Smaller car . They did what they wanted not really what I wanted . More

by wshelia399
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilcox Yorama
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Brinley
Apr 18, 2022 -

Jim Butler Chevrolet responded

Hi there, thank you for taking the time to leave a review for us at Jim Butler Chevrolet, INC.. Please let us know if there is anything else we can do for you; we are more than happy to help!

April 15, 2022

Everything that said was going to be done was in a fairly quick amount of time.. Everything action was explained and quite politely!! More

by eew5150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2022 -

Jim Butler Chevrolet responded

Hello there, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

April 15, 2022

Excellent communications from the service regarding the conformation and progress of repairs and even suggested some I hadn’t noticed More

by johngillilandstl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris in Service
Apr 17, 2022 -

Jim Butler Chevrolet responded

Hello there, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

April 15, 2022

They helped me understand how the rewards system works. They were also helpful in prioritizing the work that needed to be done. More

by kenmathias9
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2022 -

Jim Butler Chevrolet responded

Hello there, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

April 15, 2022

They were very friendly, very polite, and they got the job done earlier than expected. More

by ladydivogt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Wondell
Apr 17, 2022 -

Jim Butler Chevrolet responded

Hello there, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

April 15, 2022

Always get great service and friendly. They really care about you. Never had any problems More

by wall.diane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez, Mike Johnson, Gene Wondell
Apr 17, 2022 -

Jim Butler Chevrolet responded

Hi, thank you for choosing Jim Butler Chevrolet, INC. as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

April 15, 2022

Cole was amazing to work with. He went the extra mile to make sure we were happy! More

by lauriea777
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cole
Apr 17, 2022 -

Jim Butler Chevrolet responded

Hello there, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

April 14, 2022

My salesperson Tony is the best. He knows what I need and gets me the vehicle. My finance guy is also the best. Easy to work with and never s problem.. More

by wkonradjr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2022 -

Jim Butler Chevrolet responded

We're pleased to know we have been able to exceed your expectations and really help you out! Please don't hesitate to reach out if there's anything additional we can do for you.

April 14, 2022

I had the best salesman, even though he was super busy with a few customers he didn’t make us wait too long. Although I’m not happy with the financing the overall experience was the best I’ve had with pur More

by bec32sue
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilcox Yorama
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Brinley
Apr 15, 2022 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

April 13, 2022

2 1/2 hours for a scheduled oil change. Found out they did not put the oil we agreed upon when I spoke with advisor. I will take car to another dealer this week to get correct oil. I w More

by wtwhitaker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2022 -

Jim Butler Chevrolet responded

Thank you for leaving your feedback. We apologize that your visit didn't live up to your expectations. We also apologize that your appointment time wasn't properly explained to you. Your appointment time is set aside for your to speak with your advisor to set a game plan for your vehicle while it's in our care. We would like the chance to correct our mistake, however, we will not pay for another dealer's work. If you would like to further discuss your visit or schedule a time to come back in please reach out to me directly at toden@jimbulerchevrolet.com.

...
307
...