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Jim Butler Chevrolet

Fenton, MO

4.3
7,684 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,684 reviews

April 29, 2022

Easy to do business with. The whole experience was very relaxing. Highly recommend to shop here More

by smitty636
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Chris Brinley, Mike Steele
May 03, 2022 -

Jim Butler Chevrolet responded

Hi. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks for the recommendation, and have an amazing day!

April 29, 2022

I am so grateful to all the people at Jim Butler Fenton,MO! The Fresh Start program really worked out for me! The salesman was super helpful and really put in the effort to get me the best deal! More

by pamidawn826
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Chris Brinley, Mike Steele
Apr 29, 2022 -

Jim Butler Chevrolet responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Butler Chevrolet, INC.. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Jim Butler Chevrolet, INC.!

April 29, 2022

The service was excellent. The video sent by the technician was appreciated. The waiting room is comfortable and clean. More

by paulbeardslee
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tech A35
Apr 29, 2022 -

Jim Butler Chevrolet responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Thank you so much again for your feedback! We hope you have a great day!

April 29, 2022

Dealership was responsive to complaint researched extended warranty for complaint and fixed car in a timely manner. More

by haackmatthew
Recommend Dealer
Yes
Employees Worked With
Chris
Apr 29, 2022 -

Jim Butler Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

April 29, 2022

enjoy going to this dealership everyone is friendly and professional they have a good selection of used cars and trucks. More

by karebear7080
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Vallee
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2022 -

Jim Butler Chevrolet responded

Hi, we are so happy to read such a great review about Jim Butler Chevrolet, INC.! Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

May 03, 2022 -

karebear7080 responded

email address karebear7080@yahoo.com

April 28, 2022

Dealer takes some time to perform work (3 hour oil change). Car was returned without proper reset of settings (indicator flashing). More

by courtcraw4rd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
Apr 29, 2022 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We apologize that your visit didn't live up to your expectations. We are diligently working to improve on our customer's wait time. We hope that our efforts to improve are evident in future visits.

April 28, 2022

I was there for 3 and a half hours for an oil/transmission fluid change the service advisors were very helpful but none of the mechanics were directed to work on my truck that was just sittin More

by lucashaeger07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris in service I don’t know his last name was very helpful
Apr 29, 2022 -

Jim Butler Chevrolet responded

Thank you for your feedback. We apologize that your visit didn't live up to your expectations. I will be sure to speak with the service director regarding your concerns. If you would like to further discuss your visit please reach out to me directly at toden@jimbutlerchevrolet.com.

April 28, 2022

Stacey Thornton jr was patient and very knowledgeable about the cars and answered all my questions. Stacey Thornton Sr., provided his expertise in the finance department allowing me to feel like I made t More

by A.Suber
Recommend Dealer
Yes
Employees Worked With
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stacey Thornton, Jr.
Apr 28, 2022 -

Jim Butler Chevrolet responded

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 28, 2022

process was excellent - they even worked around the fact I was out of town - products were added without issue More

by cccoachbill
Recommend Dealer
Yes
Employees Worked With
Jon Burke
Apr 28, 2022 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

April 27, 2022

They did great work on my Silverado. It took a few days, but it's a busy shop and we had to wait for parts. The repairs correctly addressed my concerns. I plan on returning to Jim But More

by jd521
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Timmons
Apr 28, 2022 -

Jim Butler Chevrolet responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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