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Jim Butler Chevrolet

Fenton, MO

4.3
7,987 Reviews
For over 45 years we've built our business on one simple idea - put our customer first. From a huge selection of inventory to transparent pricing and flexible financing we are dedicated to find the perfect vehicle for you, our customer. You don't become a national top dealer by accident; you become number one by earning trust. Jim Butler Chevrolet is your Chevy Dealer of the Year for ten years in a row! We serve customers looking for a new Chevrolet or used vehicle in the St. Louis Metro and surrounding areas! Visit us today and find out why we're the #1 Chevy Dealer in the Midwest!
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,987 reviews

November 18, 2025

Very good and we are very satisfied with the service we receive. We'll be back. More

by Thesaint
Recommend Dealer
Yes
Employees Worked With
Kayla, and she is very good at what she does
November 18, 2025

I had an issue with a couple of things that were supposed to be done when I bought my new vehicle. The staff got me in, kept me updated, and was very friendly throughout the process. More

by weider99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Geringer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nik Nordin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2025 -

Jim Butler Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

November 18, 2025

I recently purchased a vehicle from Jim butler Chevy, the experience was outstanding from start to finish. My salesman Bryan Lagunas took the time to answer all my questions and made the process stress free. More

by bishopwillie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Lagunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2025 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

November 18, 2025

Always have a good experience at Butler. And Kalyla is always very pleasant to deal with. She also is very helpful if there is with vehicle. More

by Thesaint
Recommend Dealer
Yes
Employees Worked With
Kayla
Nov 20, 2025 -

Jim Butler Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

November 18, 2025

My name is Brendon Fendler & this is my experience below: I had an overall fine experience with the dealership until I got home. I had an oil change done there for my new 2025 Silverado 1500. I'm n More

by BF1551
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chuck Geringer
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2025 -

Jim Butler Chevrolet responded

Brendon, thank you for taking the time to share your experience with us. We’re very sorry to hear about the oil spot and the difficulty you had getting follow-up communication. That’s not the level of service we strive to provide. We appreciate your feedback and will review this internally to ensure it doesn’t happen again. If you’re open to it, we’d still like the chance to make things right—please reach out to me directly at 636-717-3041, and we’ll do everything we can to assist you. Your trust means a lot to us, and we hope to earn it back.

November 18, 2025

Did nothing to address issues with my suv. I had to pay for repairs on my suv that was under warranty. The absolute worst customer service out of any dealership that I have ever experienced. More

by rlpfeiff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kim Hausmann
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Geringer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2025 -

Jim Butler Chevrolet responded

We’re very sorry to hear about your experience. It’s never our intention for a customer to feel their concerns weren’t addressed or to pay for repairs that should have been covered under warranty. Your feedback is important, and we’d like the opportunity to review what happened and make things right. Please contact our service manager directly at 314-274-1687 so we can look into your service history and find a resolution. Thank you for bringing this to our attention.

November 17, 2025

Kayla is always professional and keeps me updated on the progress of any vehicles I have in for service. More

by eric.needham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla Merrick
Nov 19, 2025 -

Jim Butler Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

November 17, 2025

I don’t like car dealerships, however Jim butler is my exception to that. Matt Valle made the process easy and quick as possible. Even after the deal was done, he’s reached out making sure everything was More

by philbarnowski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Rhame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Saettele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Vallee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2025 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! Thank you for choosing Jim Butler Chevrolet, INC. as your first choice for all your automotive needs!

November 16, 2025

Accommodating, and a pleasure to work with. When I need a car, Matt Valley is on it. My transactions over the years have been very smooth because of Matt. More

by lcullen1234
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Vallee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2025 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We sincerely value your business and look forward to your next visit!

November 16, 2025

Car is leaking coolant and will be dropped off Monday 11/17 2025 to repair More

by rdub7125schi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Susan
Nov 18, 2025 -

Jim Butler Chevrolet responded

Thanks for letting us know about the coolant leak and your plan to drop the car off on Monday, 11/17. We’ll be ready for it! Quick question—do you think this might be related to any work we’ve done before? That’ll help us check your service history and make sure we cover everything. If you need anything before then, please reach out to our service manager at 314-274-1687. Looking forward to getting this fixed for you!

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