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Jim Butler Chevrolet

Fenton, MO

4.3
7,673 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,673 reviews

October 05, 2019

Great sales team Ardi was a great salesman to work with. Also Jen was a great help with getting me answers on different trucks. Alex was also a great help when we arri More

by alex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ardi Zegullaj, Alex Cox
Oct 08, 2019 -

Jim Butler Chevrolet responded

That is great to hear! We work hard to make sure we have a top notch team that really cares about our mission and our customers! We're so glad that showed through during your visit with us. We look forward to seeing you next time!

October 05, 2019

Took way too long I bought my car from this dealer 2.5 years ago. I loved my sales team!!! I recently made an appt for a transmission check (under warranty) and an oil More

by melissa65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim Rhame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2019 -

Jim Butler Chevrolet responded

We're very sorry to hear that you did not have the excellent experience with us that we strive to provide for our customers. We certainly want to look into this situation and see who dropped the ball with communication. Unfortunately, we have no way of knowing your full name through DealerRater unless you provide it to us. If you would like to discuss this situation further and attempt to reach a resolution, please reach out to Theresa in our Customer Relations Department at theresa@jimbutlerchevrolet.com or 636-717-3017.

October 05, 2019

Fixing my seat If you need anything helped with or fix they will Make sure that your car is going to be good when you leave a in and out moment More

by fredrickwesterfield0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill "Fuzz" Steinlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2019 -

Jim Butler Chevrolet responded

That is great to hear! We work hard to make sure we have a top notch team that really cares about our mission and our customers! We're so glad that showed through during your visit with us. We look forward to seeing you next time!

October 05, 2019

good buy, but disappointing. Ardi Zegullaj - great salesperson, & Stacey Thornton, Great finance person. overall decent deal. Really disappointing, how the rebates are not very cl More

by oldschoolhotrod3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ardi Zegullaj, Alex Cox
Oct 08, 2019 -

Jim Butler Chevrolet responded

Thank you for sharing your experience with us! We're glad you had a great experience with Ardi and Stacey. We can assure you that even though there wasn't haggling needed for the pricing, you got the best possible price! We are the #1 Chevrolet Dealership in the Midwest and we got that esteemed ranking by having the best prices! Congratulations on your new vehicle!

October 05, 2019

Great experience Easy to work with! Eric did everything he said he would do. The other staff very friendly. Made the truck buying experience a positive. We very happy More

by mmurphy31
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Ruchala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Cox
Oct 08, 2019 -

Jim Butler Chevrolet responded

That's great to hear! We're always here to help and do everything within our power to make sure our customers have the best possible experience! We look forward to seeing you again!

October 05, 2019

Quick awesome job I had some wind guards for the windows put on. They did it in under a hour with every short notice. I would highly recommend them for service. More

by steves500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Estes
Oct 08, 2019 -

Jim Butler Chevrolet responded

Thanks for your kind feedback! We're glad to hear that you had a fast and easy experience with us! We're always here to help!

October 04, 2019

Fantastic! This is my fourth vehicle in ninth years. Tony P. Really took care of me. He was very professional, extremely courteous and accommodating to my schedu More

by brownkeitho
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2019 -

Jim Butler Chevrolet responded

WOW! Thank you for your kind words and repeat business! We’re so glad we got the perfect mix of customer service, great deals, and great vehicles for your visit. We’re always here to help in any way we can. Thanks for the love!

October 04, 2019

Service Kim is amazing and very knowledgeable about my truck and recalls that could potentially be dangerous… After explained I felt that it was no longer da More

by jayapeters
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2019 -

Jim Butler Chevrolet responded

Thank you for your kind words! We truly care about our customers and we're so glad that showed through during your visit with us. We're always here to help!

October 04, 2019

good job mike mike gray is a very good guy and he is a very good sales man. He really came through for us thank you very much More

by tow_joe1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Gray
Oct 08, 2019 -

Jim Butler Chevrolet responded

Thank you for your 5-star review!! We sincerely appreciate your feedback and your business. Welcome to the Jim Butler family!

October 04, 2019

2 hour wait with an appt. raised prices no notification 2 hour wait even with an appointment then they raised prices on oil change and failed to mention that before work was done. That’s poor customer servi More

by jmoore_1960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Ries
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez
Oct 04, 2019 -

Jim Butler Chevrolet responded

Thank you for sharing your experience with us, Janice, but we're a little bit confused. The price of the oil change was the same this time as it was for your 3 previous oil changes, which is why we didn't notify you of the change. The price increased at the first of the year. We do apologize that your oil change took a little over the 90 minute estimated wait time. We hope your future visits with us will be more pleasant.

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