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Jim Butler Chevrolet

Fenton, MO

4.3
7,820 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,820 reviews

August 02, 2019

Warranty work Kim is the best!! She always makes me feel like she’s been waiting for me to arrive . Always with a smile and gets me through the process so quickly. More

by chueyb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Marshall, Mallory Hunt
Aug 05, 2019 -

Jim Butler Chevrolet responded

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us- and we agree, Kim is truly an asset to our team! We count ourselves lucky for customers like you. We look forward to working with you again in the future!

August 01, 2019

Great experience, cordial and knowledgable employees The Jim Butler dealership made an effort to help me review the 2017 used Silverado I found on their website in Linn Mo. They brought the truck to St L More

by dmcclerren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Darr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Ruchala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alisha Dibley, Kelly - finance
Aug 01, 2019 -

Jim Butler Chevrolet responded

Thank you for your kind feedback! We’re so blown away by your review. It made our day here at Jim Butler Chevrolet. We are honored that you chose us to trust with your vehicle purchase and our team was happy to share that experience with you! Thank you again for joining the Jim Butler family and we look forward to working with you again!

August 01, 2019

Truck Buying Nice personable service. This is the third new vehicle we have bought from Jim Butler. Staff has been easy to get along with . Service Dept. has been More

by That's me
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Gray
Aug 01, 2019 -

Jim Butler Chevrolet responded

Our team is so great because we have the best customers! We’re so glad we got the perfect mix of customer service, great deals, and great vehicles for your visit. We’re always here to help in any way we can. Thanks for the love!

August 01, 2019

Good price and good selection Had no problem st Jim Butler. They had a good selection at a great price. They had transparent pricing and told you up front what price you would be p More

by alfcartman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Thornton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alisha and Jen in internet. , Alex Cox, Mike Gray
Aug 01, 2019 -

Jim Butler Chevrolet responded

Thank you for such a great review! We work really hard to offer the best deals in the best possible environment, so we’re happy to see that reflected on your last visit. See you next time!

July 31, 2019

Helpful and easy Sales was magnificent. Finance was a bit rushed for me. But overall a good experience. Trade value was never told to me until it was time to sign and More

by JULIOCARCAMO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Reckert, Chris Brinley
Jul 31, 2019 -

Jim Butler Chevrolet responded

Thank you for your business and your feedback! We're sorry there wasn't prior communication about your trade in value. We can assure you that you got the best possible pricing, though! We are happy to go over that in more detail with you if you would like us to do so. We hope you enjoy your new vehicle for many years to come!

July 30, 2019

Great service. Brian was super!! Love my Equinox!!! Fantastic price!! Great selection!! Personable service!! Helpful and knowledgeable. I love my Eq More

by cslmhurst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez
Jul 31, 2019 -

Jim Butler Chevrolet responded

That's great to hear! We're so glad you enjoyed working with Brian and that you love your new Equinox! Thank you for your kind words and your business!

July 30, 2019

Honest and fair Mike Gray patiently helped me find the right vehicle. The price was right and the services that I had performed the day after I took possession were More

by 54dcball@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara Lavin, Mike Gray
Jul 30, 2019 -

Jim Butler Chevrolet responded

Thank you very much for your business and your kind review! We're so glad that our whole team took great care of you and helped you get a great vehicle at the best possible price! We look forward to working with you again next time!

July 30, 2019

My First Oil Change I was waited on promptly upon my arrival to the service department. My papers were pulled and I was instructed where to go. My oil change was comple More

by laurarg679
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
Jul 31, 2019 -

Jim Butler Chevrolet responded

Thank you for your feedback! We're glad to hear that you enjoyed working with us! We were honored to share the experience with you and we hope to work with you again in the future!

July 30, 2019

Price matching You say you match price from other countries but you don't match price from GMC or Chevy dealer. When it comes to oil change prices. More

by nancyboyd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2019 -

Jim Butler Chevrolet responded

Thank you for your feedback, Nancy. We do price match for oil changes if they are for comparable services. For example, our oil changes are performed by GM certified technicians, using GM parts and synthetic/full-synthetic oil, and the package also includes a tire rotation, multi-point vehicle inspection and battery check. If the other dealer's oil change does not include these specifications, that is why they are cheaper and not comparable. We hope that helps. If you would like to discuss further, please feel free to reach out to Theresa in our Customer Relations Department at theresa@jimbutlerchevrolet.com or 636-717-3017.

July 29, 2019

Quick and excellent customer service! I purchased my third vechicle from Jim Butler Chevrolet a short time ago, and again it was quick and great customer service! I have used Tony Palmer e More

by swooldridge2254
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Zarlingo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2019 -

Jim Butler Chevrolet responded

Thank you very much for your repeat business and your recommendation! We're so glad that Tony took great care of you once again! We look forward to working with you next time!

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