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Jim Butler KIA
Chesterfield, MO
2,360 Reviews
With KIA'S industry leading 10 year 100,000 mile Warranty now you know, "Why KIA is America's Best Value." Jim Butler KIA provides the highest quality new KIA vehicles and used luxury vehicles at the best prices in St. Louis, Missouri. We're your source for used cars in Chesterfield and West County! Located right off I-64 in Chesterfield Valley makes us the most convenient source for quality new KIA's in Missouri. We also service all makes and models on site! With hundreds in-stock you are bound to find the KIA you have always wanted.
Online Inventory is only a partial listing of what we have available. Feel free to call for details 636.256.9600.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,360 reviews
April 14, 2024
Not good customer service after the sale. Have had a couple of issues no call back in two weeks. Will not be referring anyone to the dealership. Have had a couple of issues no call back in two weeks. Will not be referring anyone to the dealership. More
by dbell93633
Verified Customer
April 14, 2024
I have received nothing less than stellar treatment and exceptional customer service every time I’ve purchased a vehicle at Jim Butler Kia! So much so, this is my fourth vehicle to purchase from them. I ha exceptional customer service every time I’ve purchased a vehicle at Jim Butler Kia! So much so, this is my fourth vehicle to purchase from them. I have recommended them to friends and family❣️ More
by TaeGlamma
April 14, 2024
Service Dept is always friendly and professional. They ever try to force additional services when not needed. They ever try to force additional services when not needed. More
by patmillikan
Employees Worked With
April 13, 2024
Everything was good getting my car. Everyone was nice, and with handling our buying our car. I have been waiting for a call to schedule my appointment to get the hail damage that was Everyone was nice, and with handling our buying our car. I have been waiting for a call to schedule my appointment to get the hail damage that was in the contract fixed on top of a loaner car while the is getting fixed. I have reached out to Justin several times, he has reached out to the service department. I have personally called the service department and left messages. NO calls back! I just want to get something lined up so I can plan my schedule! Can someone please have someone call me to have this resolved? The rating would have been perfect if it wasn't for your service department. It is not hard to take 5 minutes to call and schedule an appointment. I do it all the time at my job. Honestly, it takes less than 5 minutes. More
by melissa.e79
April 11, 2024
Costumer focused, friendly and boy did Cheryl work hard for me to get the car I wanted!! Communication was stellar and I would definitely buy another vehicle from here again. for me to get the car I wanted!! Communication was stellar and I would definitely buy another vehicle from here again. More
by jenkins1224
April 11, 2024
The staff was friendly and got straight to the point. We didn’t feel pressured at all. We didn’t feel pressured at all. More
by mattgodfrey39
Employees Worked With
April 11, 2024
They have been extremely easy to work with and made the car buying process a breeze. car buying process a breeze. More
by maddie5115
Employees Worked With
April 11, 2024
This dealership is very customer focused. The entire team from intake representatives and mechanics to staff members. The entire team from intake representatives and mechanics to staff members. More
by randellmg
April 11, 2024
Getting in was quick, staff was quick to validate my appointment and record the details of my request. Waiting room was clean, quiet, and had refreshments available. appointment and record the details of my request. Waiting room was clean, quiet, and had refreshments available. More
by b.schwenke
Employees Worked With
April 10, 2024
I felt comfortable the whole time. They made the process smooth and easy. I would recommend. They made the process smooth and easy. I would recommend. More
by andinicole518
Employees Worked With
