Jim Butler KIA

I was on Kia's website looking for a specific Kia Carnival and reached out to a few dealerships before meeting Doug. He made sure we found the perfect vehicle and we are happy with our purchase. Carnival and reached out to a few dealerships before meeting Doug. He made sure we found the perfect vehicle and we are happy with our purchase. More

Is the best dealership. Always listen to my concerns and does what’s best for me vehicle every time Always listen to my concerns and does what’s best for me vehicle every time More

Great, easy service. I went in with a specific used car in mind. Doug Willis assisted me and made the whole process quick, easy, and painless. I would definitely return I went in with a specific used car in mind. Doug Willis assisted me and made the whole process quick, easy, and painless. I would definitely return to this dealership based on the experience alone! More

I had an outstanding experience with the service department at Jim Butler KIA following an oil change. From the moment I arrived, the staff was welcoming, professional, and efficient, ensuring my ve department at Jim Butler KIA following an oil change. From the moment I arrived, the staff was welcoming, professional, and efficient, ensuring my vehicle was taken care of promptly. The technicians clearly take pride in their work, performing the service thoroughly while also checking for any additional maintenance needs. I appreciated the clear communication throughout the process and the honest recommendations without any pressure. It's refreshing to find a dealership that values both quality service and customer satisfaction. More

We had a great experience thanks to our favorite Salesman Ben. He made the process easy from start to finish! Ben. He made the process easy from start to finish! More

I was in for an intermittent check engine warning. I had to make an appointment So I came back. No light. No code. Leave it. Even with the light on I was told all the techs were busy. Leave it I had to make an appointment So I came back. No light. No code. Leave it. Even with the light on I was told all the techs were busy. Leave it. Should have someone who could do this simple test. Even Kelly can do it in 5 minutes so I at least have some idea what is wrong and who knows, maybe even diagnose it. More

This visit required I have a tire replaced that only had 39200 miles on it. All of the other tires we fine. I purchased all 4 tires at Jim Butler Kia in Chesterfield. I thought the tire would at least be 39200 miles on it. All of the other tires we fine. I purchased all 4 tires at Jim Butler Kia in Chesterfield. I thought the tire would at least be prorated instead of charging for a new tire. I am not very happy with this situation and have always loved the service and personnel at Jim Butler Kia, I have contacted the tire company as well as once again Keith in the service department and expect at least a prorated reimbursement. I will continually follow up on this situation as I doubt, I will be contacted but I do expect a refund!!! My rating will depend on the outcome of this tire. More

Took our KIA in for recent service and had a very good experience with Jim Butler KIA. experience with Jim Butler KIA. More

Everything with my service went well. The facilities were also nice and comfortable. I will be visiting again. The facilities were also nice and comfortable. I will be visiting again. More