Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jim Butler KIA
Chesterfield, MO
2,223 Reviews
With KIA'S industry leading 10 year 100,000 mile Warranty now you know, "Why KIA is America's Best Value." Jim Butler KIA provides the highest quality new KIA vehicles and used luxury vehicles at the best prices in St. Louis, Missouri. We're your source for used cars in Chesterfield and West County! Located right off I-64 in Chesterfield Valley makes us the most convenient source for quality new KIA's in Missouri. We also service all makes and models on site! With hundreds in-stock you are bound to find the KIA you have always wanted.
Online Inventory is only a partial listing of what we have available. Feel free to call for details 636.256.9600.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,223 reviews
April 13, 2025
Very professional and the best auto buying experience I have ever experienced. I look forward to a long-term relationship with the Jim Butler Kia team. have ever experienced. I look forward to a long-term relationship with the Jim Butler Kia team. More
by arthuregreathouse
Verified Customer
April 13, 2025
Keith was courteous and kept us informed of the progress. The atmosphere was friendly and comfortable while we waited for our car. The atmosphere was friendly and comfortable while we waited for our car. More
by drvtm43
Employees Worked With
April 13, 2025
They have great customer service. Attentive to customer needs and wants. Would definitely recommend to family and friends. Attentive to customer needs and wants. Would definitely recommend to family and friends. More
by cr8ton2009
April 12, 2025
Jim Butler Kia had great service and communication, Paul kept me well updated. Would use them again. kept me well updated. Would use them again. More
by ct
April 12, 2025
The purchase was smooth and fast. We were in a dour in less than two hours. We were in a dour in less than two hours. More
by jennyLbristow
April 12, 2025
Great service. This is my first time working with them since I have purchased the new car and so far so good. Keep up the good work!! This is my first time working with them since I have purchased the new car and so far so good. Keep up the good work!! More
by todd.johnson5580
Employees Worked With
April 10, 2025
Friendly Excellence are the words that come to mind when I think about Keith Sutton and Jim Butler KIA. Service department and Sales are actually a "pleasant" experience. Never felt pressured. We have 3 I think about Keith Sutton and Jim Butler KIA. Service department and Sales are actually a "pleasant" experience. Never felt pressured. We have 3 Kia's. Two of which we bought from Cheryl. More
by sherrischeer
April 08, 2025
I was told my car would take close to 2 hrs to complete and it was done in less than 30 minutes pretty impressive. and it was done in less than 30 minutes pretty impressive. More
by Dave123
Employees Worked With
April 08, 2025
Insulted us plus salesperson lied. To be told that my dimmer was a luxury not a necessity when you buy this luxury was ridiculous. We bought every that was offered rushed us around p To be told that my dimmer was a luxury not a necessity when you buy this luxury was ridiculous. We bought every that was offered rushed us around promising everything would be good to nothing but lies. Should have went elsewhere for the way we were treated. I know other Bulter dealership that is no where like this one. Insulted and was told to dim my lights like everyone else does! I did contact Kia themselves. Sales no better we noticed 2 rock chips after we bought it she informed me I got those on the way home. Nope she knows better and flat a&& lied to her boss. I don’t usually make bad reviews but you all didn’t hold up with what was promised! Was told what package we were paying for and now well it doesn’t include that. Again contacted Kia! More
by lynnsandy65
Employees Worked With
April 08, 2025
Excellent car buying experience! Our salesman, Ben Robertson is excellent. Knowledgeable, thorough, excellent follow up skills and no pressure. The vibe in the dealership is casual, Our salesman, Ben Robertson is excellent. Knowledgeable, thorough, excellent follow up skills and no pressure. The vibe in the dealership is casual, relaxed, and so friendly! It was a pleasure doing business at Jim Butler,. Love my Kia Soul! More
by link081148
Employees Worked With
