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Jim Butler KIA - Service Center

Chesterfield, MO

4.5
785 Reviews
Call Service Center (636) 256-9600

785 Reviews of Jim Butler KIA - Service Center

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October 06, 2024

Service at this dealership requires scheduling 3-4 weeks in advance. While the staff is friendly, their service backlog precludes them from being a viable service alternative. More

by Brian S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 07, 2024 -

Jim Butler KIA responded

Brian, my name is Jake Borgmeyer with Jim Butler Kia. I would like to speak with you about your review. I looked at our schedule, and we have open appointments right at 2 weeks out for oil changes and 7 days out for diagnostics and repairs. I just want to make sure our website scheduling and employees are giving out all available options. Thank you again.

October 06, 2024

Took 3 times to get the job done. People were nice though. I love the car. More

by carolstl70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 07, 2024 -

Jim Butler KIA responded

My name is Jake Borgmeyer, I am the service manager at Jim Butler Kia. I would definitely like to talk to you about your last visit so I can look into why it took 3 visits to get your issue resolved. I can be reached at 314-376-2905. Thank you again.

October 05, 2024

Keith did a great job following up and keeping me up to date as usual! More

by laurie.voss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 04, 2024

Always friendly and easy to work with. Take great care of us. Will keep coming back More

by firefighter28loco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 04, 2024

Everyone at Jim Butler is always friendly, professional, personable and efficient. I cannot recommend them enough. More

by avery.540
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Burch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Borgmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammie Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Hutchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 04, 2024

Jean was amazing! He kept me aware of timing of my car order each step. More

by Steph.schroeder
Recommend Dealer
Yes
Employees Worked With
Jean Silverio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 04, 2024

They were very thorough in explaining everything to me and went above and beyond to help me. Highly recommend! More

by a_r_elkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Do
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodger Harman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Seifried
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Burch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Borgmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammie Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Hutchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
October 04, 2024

Very friendly and time spent buying my car was fast and very easy for me. More

by Jdauten
Recommend Dealer
Yes
Employees Worked With
Mikayla Fanger
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October 04, 2024

Cheryl was wonderful! She made the entire process simple, so much fun! I would buy another vehicle from her! More

by janet.selby
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheryl Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Sutton
3.0
This rating includes all reviews, with more weight given to recent reviews.
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October 03, 2024

The service is always top rate! Friendly and keeps you posted on the work that was done or needs to be done. No pressure to buy extra parts. More

by amy566lynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheryl Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Hutchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
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