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Jim Ellis Buick GMC Mall of GA

Buford, GA

4.6
3,952 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com.
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3600 Buford Drive

Buford, GA

30519

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Showing 3,952 reviews

March 08, 2022

Had a great experience with Michael and the financial department. Thank you for the experience. More

by MARK@MARKSAXON.COM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike Austin
Mar 11, 2022 -

Jim Ellis Buick GMC Mall of GA responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 08, 2022

No major issues but as usual they discovered that I needed something beside the oil change and tire rotation. Brakes are kind of important so I gave the go ahead. Long afternoon. More

by CARROLLJA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not remember
Mar 11, 2022 -

Jim Ellis Buick GMC Mall of GA responded

Hello there, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Take care!

March 07, 2022

i had to wait over 3 hrs for an oil change. did give me 20 dollars off only because manager wasnt there to do more More

by jmikejdoorman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
dont remember her name
Mar 31, 2022 -

Jim Ellis Buick GMC Mall of GA responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. We hope that you will give us an opportunity to earn your business back in the future. Thank you.

March 03, 2022

I made an appointment arrived at the scheduled time and was greeted right away by Kori. She went over my reason for being there and showed me to the waiting room. She got my car right in to start the servi More

by ELLI6957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kori
Mar 06, 2022 -

Jim Ellis Buick GMC Mall of GA responded

Hi, thank you for your kind review; we are happy to pass along your comments to Kori here at Jim Ellis Buick GMC Mall of Georgia! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

March 02, 2022

No high pressure sales tactics. Kind salesman and manger, it was a very pleasant experience More

by ETC198581
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sami Karaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Newton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2022 -

Jim Ellis Buick GMC Mall of GA responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Buick GMC Mall Of Georgia! If you have any further questions, please give us a call. We're always happy to help!

March 02, 2022

We have used Jim Ellis to service our Buicks for 9 years. They are always friendly and gets to work done on time. More

by Ltb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Atuegwu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2022 -

Jim Ellis Buick GMC Mall of GA responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Buick GMC Mall Of Georgia! If you have any further questions, please give us a call. We're always happy to help!

March 02, 2022

I will never visit another dealership again. I will use them for all my service needs. They are friendly and helpful and professional. More

by ERIKA.GORDON71
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Lovette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Benitez , Rina Centeno
Mar 05, 2022 -

Jim Ellis Buick GMC Mall of GA responded

Hi there, thank you so much for your positive comments about Jim Ellis Buick GMC Mall Of Georgia! We look forward to your next visit! Take care!

March 01, 2022

Couldn’t have asked for a better experience buying my husbands truck. Everyone we encountered were so helpful and friendly. 100% recommended this dealership!! More

by POINTEKCM8907
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Stephen Mains
Mar 04, 2022 -

Jim Ellis Buick GMC Mall of GA responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 01, 2022

Jim Ellis GMC did a great job of identifying my issue and fixing it. They kept me well informed throughout the process. More

by WPATTERSON2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gonzalez
Mar 04, 2022 -

Jim Ellis Buick GMC Mall of GA responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 01, 2022

The seller was exceptional, and helped me with my questions and concerns professionally, which I really appreciate. More

by Sebastião a
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe Marengo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Nourie 5 stars
Mar 04, 2022 -

Jim Ellis Buick GMC Mall of GA responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

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