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Jim Ellis Buick GMC Mall of GA

Buford, GA

4.6
4,456 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com. We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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3600 Buford Drive

Buford, GA

30519

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Showing 4,456 reviews

January 06, 2023

Overall good but I did ask them to refill my wiper fluid. The associate said that is definitely included with my $130 oil change, however, it was not refilled. More

by GMC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Garrett
Jan 06, 2023 -

GMC responded

Overall good but I did ask them to refill my wiper fluid. The associate said that is definitely included with my $130 oil change, however, it was not refilled. Small details matter for great service.

January 06, 2023

I have never had any issues. Service center is super clean. Prompt service every time I have used this service center. Thank you Jim Ellis More

by YOSHI66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Lovette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Banos Jr
Jan 31, 2023 -

Jim Ellis Buick GMC Mall of GA responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Ellis Buick GMC Mall of Georgia.

January 06, 2023

I dropped my vehicle off . James called and told me senator they were going to do. Did a great job keeping me informed. Very easy to work with. More

by Jamesw7461
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2023 -

Jim Ellis Buick GMC Mall of GA responded

Hi, we're happy you found our staff to be so supportive during your experience here at Jim Ellis Buick GMC Mall of Georgia.

January 06, 2023

Best car experience I have had. Despite the inventory shortage Sami and Fred really came together to get me the vehicle I really wanted. I would highly recommend these guys, they ma More

by HHICKS1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sami Karaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Lovette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jasmine Abreu
Jan 31, 2023 -

Jim Ellis Buick GMC Mall of GA responded

Hello, we are glad we could help!

January 05, 2023

Service has been great. Service advisor, Korijo, always treats us right and is professional. We will continue to have our car maintenance at this place. More

by GOLGI50
Recommend Dealer
Yes
Employees Worked With
Korijo Finn
Jan 31, 2023 -

Jim Ellis Buick GMC Mall of GA responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Ellis Buick GMC Mall of Georgia.

January 05, 2023

Great buying experience. Will definitely recommend Jim Ellis GMC to anyone looking to purchase a new Buick or GMC. Thanks. More

by BILLMANN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Atuegwu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Marengo
Jan 31, 2023 -

Jim Ellis Buick GMC Mall of GA responded

Hello, thank you for your kind words and this wonderful review!

January 05, 2023

Fantastic team and facility At Jim Ellis GMC! !! I am glad they represent THE GMC brand. More

by MNANCE10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Dowdy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Ebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Marengo
Jan 31, 2023 -

Jim Ellis Buick GMC Mall of GA responded

Hi, we're happy you found our staff to be so supportive during your experience here at Jim Ellis Buick GMC Mall of Georgia.

January 04, 2023

Efficient and thorough, service reps always friendly and communicate well. Always a good experience here. More

by NITEDRISCOLL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2023 -

Jim Ellis Buick GMC Mall of GA responded

Hi, we really appreciate your positive review!

January 04, 2023

Jim Ellis GMC Mall of Georgia location is a great dealership for service and vehicle purchase! We are in our 3rd Yukon from this dealership. Their sales team, management team are all great people. H More

by C Durnwald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Ebel and Sam Karaki , David Gonzalez, Jasmine Abreu, Tate Gardner
Feb 01, 2023 -

Jim Ellis Buick GMC Mall of GA responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

January 04, 2023

It took GM longer than expected to provide parts but once they did my truck was repaired in no time. Ed Barnes, my service writer, was the best I have ever had in any service department. He followed up and r More

by nothinbutfish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Dowdy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Garrett
Jan 05, 2023 -

Jim Ellis Buick GMC Mall of GA responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

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