Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jim Ellis Buick GMC Mall of GA
Buford, GA
3,944 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,944 reviews
July 03, 2021
Steven Eason's extensive knowledge of each vehicle I looked at made my decision very easy; I especially appreciated his patience and No "Hard Sell" techniques. Ken Wang in finance was a nice compliment looked at made my decision very easy; I especially appreciated his patience and No "Hard Sell" techniques. Ken Wang in finance was a nice compliment to my entire Jim Ellis experience making short work of the final step. More
by CRAIG71
Verified CustomerEmployees Worked With
Ken Wang, Steve Eason
July 02, 2021
Great Service with Professional and friendly people. I can always depend on both Sean Garrett and Jason Blanchard to ensure that I receive excellent service. can always depend on both Sean Garrett and Jason Blanchard to ensure that I receive excellent service. More
by FECULVERN
July 01, 2021
My thanks to Craig Ebel, my sales associate and Ken Wang in finance. You provided me excellent customer service and attention to detail for our closing of the deal. Hats off to you gentleman. You have anoth in finance. You provided me excellent customer service and attention to detail for our closing of the deal. Hats off to you gentleman. You have another loyal customer. Thomas G More
by GRIFFITHTW
July 01, 2021
Not a happy camper! But Jim Ellis is the big loser 5 fleet trucks when needed will be purchased elsewhere. fleet trucks when needed will be purchased elsewhere. More
by OFFICE8
Employees Worked With
June 30, 2021
I will keep my opinion to myself because it does not reflect the good attention provided by the service rep. and I don't think he would have much control over the 5 hours I was there waiting. reflect the good attention provided by the service rep. and I don't think he would have much control over the 5 hours I was there waiting. More
by ELCHACO
Employees Worked With
June 30, 2021
Jovan Riley is the nicest and most professional salesman. I really enjoyed working with him. Jovan made sure to find me just what I wanted. Management was nice, as well. I really enjoyed working with him. Jovan made sure to find me just what I wanted. Management was nice, as well. More
by liz.eldred
June 27, 2021
Both the sales rep and finance person were excellent at their jobs! their jobs! More
by cwaynebrown44
